Santa Monica Suvs

I went to another dealership at first and was very disappointed because the truck I wanted was not there and they still had it listed that it was available online. On top of that, they kept trying to sell me another truck that I didn?t even want. I drove over an hour to get to this place and my experience was horrible. So before I braced myself to deal with the traffic heading back home, I called Santa Monica SUVs. The customer service was awesome! The salesman was very understanding and even called me to follow up. After I bought the truck from them, I told them that their customer service was one of the main reasons I wanted to buy from them. They never tried to sell me something I did not want and they were honest and fair. The vehicles on the lot were very well maintained (unlike the other place I went to) and they let me browse at my own pace. Recently, a couple stopped me to admire my truck and saw that I had Santa Monica SUVs paper plates. They said that they often drive by there and wondered if buying a truck from them was worth it, I said ?yes!?

I was looking to purchase a used Land Rover. I called ahead to make sure the vehicle I wanted to look at it was still available and that a test drive would be possible. Upon inspection the vehicle had a brake light out, a bent window frame, a broken LCD screen, cracking window seals, rough engine, bad brakes, balding tires, and other problems. Yes, it is a used car, and I was hoping for some room for price negotiating. But the sale manager, Hamid, said the price was firm. When I asked to test drive the vehicle, I was only allowed to drive it for a few blocks. When asked if I could test the vehicle's cruise control and handling on the freeway, I was told no because of insurance problems on the dealer's side. I was reassured everything worked fine on the vehicle, but I wanted to see for myself. Since I was not able to, I asked for a guarantee in writing if the cruise control would fail. I was told a firm, "No!" So I asked for Hamid to drive us on the freeway to test the cruise control and handling at higher speeds. Again I was told "no." If they are not going to guarantee something in writing when they deny me from testing the vehicle myself, then why should I purchase a vehicle that may fail the second I drive off their lot? I would have appreciated more assistance and written assurance for the vehicle if they were not going to let me "fully" test drive the vehicle.

overall i don't have a positive views of car dealers but my experience at Santa Monica suvs was very pleasant ,i was impressed that it took only 15 minutes for office to complete my paperwork and the salesperson hamid was very accommodating .its been 4 months since my purchase and other than a minor issue car is been great

I bought a pre-owned BMW X3 SUV that was very clean and runs very well like a Beemer should. Santa Monica SUV only deals with top shelf pre-owned SUV's. Their pricing was more competitive than the national dealers. Great purchase!

my first time buying a used car ,i had heard lots of bad stories regarding used car lots ,i was hesitate purchasing a car from used car dealer,Santa Monica suvs proved me wrong ,i purchased my dream land rover and have been very satisfied ,

My experience at Santa Monica Suvs was fantastic. I just bought a 2006 Range Rover from them. They have a great, no haggle pricing model. I got a very good price for this low mileage, one-owner vehicle. And best of all, they have a no pressure sales approach. I got a great deal, the car checked out great on CarFax and they made the whole experience of buying a car, a pleasant one. After all, you don't buy a new car very often, you want to be excited about it, right? I give them two thumbs up and I'd recommend them to anyone. -Jake

e have bought both my cars at santa monica suvs . Excellent service and good people who makes you feel at home. The service and sales people are excellent.

Currently, we have two high school seniors graduating this year both wishing to select their first cars soon . Thank you for your continued high level of service and commitment to ensuring customer satisfaction. We have enjoyed our the land rover we purchased from you and i greatly appreciate your effort to provide us with the second key

What can I say about this dealership? They've obviously arethe number one pre-owned land rover dealership for this many years for a reason, and I found out first hand why. I definitely got a five star treatment here. My salesman, andy was amazing. He went above and beyond the call of duty to help me out. I have less than stellar credit and needed a car bad. I also couldn't afford to much down. For a few days Andy I went back and forth trying to find the perfect vehicle and fit for my finances. He totally came through for me. I was able to walk out with an amazing car. He also knew so much about the car itself, that I don't think I even need to read a manual or anything. Overall, a great car buying experience and they made a customer out of me for many years to come. Thanks Andy, and camran so much for making this happen!

i purchased my car 4 months ago and i waited to see how the car turns out before leaving them a review, andy and camran are great ,they both helped me with the process of choosing and financing my land rover discovery,i got a great rate and great car ,thanks very much and i promise i will be back to purchase my next car