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Mullinax Ford of New Smyrna Beach

(769 reviews)
Visit Mullinax Ford of New Smyrna Beach
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 398-9239 (877) 398-9239
Used (877) 397-8356 (877) 397-8356
Service (888) 318-1379 (888) 318-1379

Reviews

(769 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of New Smyrna Beach from DealerRater.

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My new 2020 ford escape se

We could not have asked for a better deal and sales person than Mike at this dealership. Every question was answered and the paperwork ready when we got there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Shelly, thank you for your kind words and congratulations on your new Escape! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Take care!

Mullinax ford new Smyrna beach

Very smooth and pleasant experience. No dealer fee was a huge plus. From beginning to end it was a great experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robert, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thanks again for your business! Take care!

Great service

The service is always good,, and employees always pleasant

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service!

The service department is very responsive and communicates well with customers. They keep their promises! The car was cleaned and sanitized before it was returned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service experience

Great. The customer service rep was knowledgeable and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Richard, thank you for your wonderful response to the quality of service our Staff provides! Safe travels!

Great Ford Dealer

Thanks to Covid all transaction details were handled remotely. Upon arrival all paperwork was done, car was ready to go, and any other detail was handled quickly and professionally. Our sales person was knowledgeable with all the features of a plug-in hybrid and was great in demonstrating those features. She was a pleasure to work with and I highly recommend both her and this dealership. All the Mullinax dealers set a very high bar for professionalism and customer satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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This is my second car I’ve got from here, and it’s always...

This is my second car I’ve got from here, and it’s always great experience. They made the process super easy and painless! Even during a pandemic they made the car buying process easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Replaced my airbag at home!

The technician came to my home and replaced my airbag in about 30 minutes. Fast and Professional. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service Mullinax Ford NSB

Great service Very efficient No hassle walking the lot thinking about buying a new truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I needed to have a break light replaced, didnt have appt....

I needed to have a break light replaced, didnt have appt. The gentleman said he would try to get me in. He did, great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.