Skip to main content

Mullinax Ford of New Smyrna Beach

(771 reviews)
Visit Mullinax Ford of New Smyrna Beach
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 398-9239 (877) 398-9239
Used (877) 397-8356 (877) 397-8356
Service (888) 318-1379 (888) 318-1379

Reviews

(771 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of New Smyrna Beach from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service, great people.. Service advisor John...

Great service, great people.. Service advisor John Meginniss kept me informed about the repairs and went out of his way to work with my busy schedule, thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

10-20-20: UPDATE TO...

10-20-20: UPDATE TO COME _______________________________________________ They will knowingly sell you a car with a screw in the tire. They'll fill it to 40lbs so you don't know until later. It's not just that they would do that and cause an inconvenience, cost and lost time, it's the danger they put you in. Seriously destroys the great feeling of getting a new car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Rick, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please contact our Service Manager, Greg Benefield at (386) 428-9094 or gbenefield@mullinaxford.com when you have an opportunity, and we will be more than happy to try and turn your experience around.

Great service (on the phone and in person and truly no...

Great service (on the phone and in person and truly no additional fees during the sale of the truck. I would buy again from Mullinax Ford. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ashley is great to work with thank you . Ford is the mnfr...

Ashley is great to work with thank you . Ford is the mnfr that we represent in our house hold and ashley presents the brand very well Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi John! Thrilled to hear that you are a Ford household and that Ashley is representing the brand so well! Enjoy your new vehicle!

The sales team was polite, I like the no haggle process....

The sales team was polite, I like the no haggle process. They exceeded my expectations in price and service. I will be recommending them to all of my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Above and beyond any dealership and service department...

Above and beyond any dealership and service department I’ve ever interacted with! Great job Mullinax Ford in New Smyrna Beach. Ashley Ballard you ROCK!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Melissawestland, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

2020 F250 Platinum

Awesome experience. Highly recommended. Very prompt and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

John Gillingham, thank you for your kind words and congratulations on your new vehicle!

Certified Ford purchase

Good experience in buying certified preowned explorer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Fred, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Safe travels!

Ken Carter

Engine light on. Took it in to service.spoke with John. They had to replace the engine due to a factory defect. Gave me a loaner to drive. Replaced the engine promptly. John was great with communication and took good care of me. My 5th Ford from Mullinax. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kenneth, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

Ford F-150 XLT sport

Went to look at a used truck, salesman was awesome, for a few thousand more I got a new truck. Absolutely love my new Ford F-150

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Brian, thank you for your kind words and congratulations on your new F150! If there is anything else we can do to assist you, please let us know. Take care!