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Mullinax Ford of New Smyrna Beach

(770 reviews)
Visit Mullinax Ford of New Smyrna Beach
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 398-9239 (877) 398-9239
Used (877) 397-8356 (877) 397-8356
Service (888) 318-1379 (888) 318-1379

Reviews

(770 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of New Smyrna Beach from DealerRater.

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Truck purchase

We bought a truck from them advertised with a little over 83,000 miles on it and the odometer was broke which I verified with my mechanic so I went back to dealership immediately they wanted to buy it back and resell it to another customer not having any idea how many miles are truly on this truck this was management our actual sales person worked very hard but management is terrible.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2018 focus

Great overall buying experience. Greg Weaton was fast, friendly and patient in picking out the perfect vehicle. They made it possible to lower my monthly car payment!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the five star review, Joel! We hope you will consider Mullinax for your future vehicle needs. Enjoy your Focus!

New Truck

First time shopping online for a vehicle and I would do it again. The staff did a great job and everything that was promised has already been done or is in transit. Would happily do business with them again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for kind feedback, Shawn! Happy to hear your online shopping experience was great and everything was delivered as promised. We look forward to doing business with you again in the future!

New F 150

Great experience at Mullinax of New Smyrna. Matt was very pleasant and made the car buying experience very smooth. I recommend Mullinax Ford for the “No hassle” and fair price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We appreciate your business and hope you will consider us for your future vehicle needs.

We got a great deal on our used dodge ram truck

Great experience our salesman Gary Lingo was very helpful and we would do business here again it was quick and they gave us a very good trade in value for our car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review, Kathy! We hope you will consider Mullinax for your future vehicle needs. Enjoy your new wheels!

Leslie

What an honest, reliable, courteous dealership. I will not buy anywhere else! Start to finish, a wonderful experience! I would recommend them to everyone looking for a good deal and stress free purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review and your recommendation, Leslie! Happy to hear it was a stress free purchase. Enjoy your new ride!

Excellent Service!

Mullinnax Fords “No Hassle No Fee” philosophy and having Jack Tuthill as a salesman made the purchase of our 2018 new F-150 a pleasure. Thank you Jack!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the five star review, Nelson! Enjoy your new F-150!

Great Sales Experience

Mullinax was recommended by a friend who sang their praises. I found the sales staff to be courteous and very professional. No high pressure used.! No dealer fees! Mike Ayversone was the employee I dealt with. I would not hesitate to recommend Mike or Mullinax to family or friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the great review! Happy to hear that Mike and our sales staff were courteous and professional. We appreciate your business and look forward to working with you again in the future!

Great Sales Experience

As we have in the past, we had a very positive experience while shopping for a new car at Mullinax Ford of New Smyrna. The sales person, Carlos Salome, was a pro in every sense of the word. Carlos was thorough, pleasant, professional, and worked very hard assisting us to look at several cars on the lot. I was very impressed with the Sales Management and Team. I appreciate their work upon our behalf.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thanks for the 5 star review! We appreciate your loyal business and are happy to hear that our sales team have worked so hard in your behalf. We look forward to working with you again in the future. Enjoy your new ride!

5.0 for the 50 birthday

Everything went better than expected. Fair value for our trades and a fair price for our new car. Salesman worked very hard to get the deal we wanted done. Thinking about a new truck now ??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review, Bryan and Paula! We hope you will consider us for your future vehicle needs. Enjoy your new ride!