Reviews
Purchase of new lease vehicle
The sales person was great. Quite a different experience than in New York State. Even got a thank you call after purchase. The only problem is the paper work and early termination of our lease was not explained to well and also the savings with the z plan.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mullinax Ford NSB is a Great Dealership
Everyone from the sales guys Brian and Steve to Finance and the General Manager was absolutely great. They really do care about the client and doing the right thing. Look car buying is typically not a pleasant experience but at Mullinax NSB they really do put the effort into making the entire buying process simple straight forward and with car. The selection is great and the people even better. No dealer fees and no haggle up front pricing makes buying a car or truck easy and worry free. Can't say enough good things about the entire crew. Do yourself a favor and go to Mullinax NSB.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mullinax Ford is easy to deal with
I have purchased 1 new truck and 3 others used from Mullinax in New Smyrna. I worked with Greg each time. He has made my purchases fast and easy by helping me find the trucks I needed and having as much as possible prepared ahead of time. Easy to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very, very happy customer
It was one of the smoothest transaction I have ever had all because of Greg Wheaton sale consultant. I pick out the vehicle and he did the rest. Will definitely be a return customer. Thank you again Greg Wheaton for such a pleasurable experience. Everyone was very helpful including Chris in financial. I give them 5 stars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easiest car we have ever purchased
Just bought a Escape from Mullinax Ford in NSB. Everyone was polite, friendly and helpful it was a comfortable transaction. Would definitely recomend to a friend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mullinax Ford
Great experience! I have purchased 5 vehicles from them and will continue to do so. They really treat you like family. AJ and Brian are awesome!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Easy Purchase and Good Experience
I just bought my new Taurus from Mullinax Ford of NSB. Had a good experience with the staff. They were all friendly and very helpful. In and out in a short time including financing. I would recommend you stop by and check them out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
POOR CUSTOMER SERVICE AFTER PURCHASE
MY FIRST IMPRESSION WAS VERY GOOD. I DID LIKE SALESMAN. MY FIRST INDICATOR THERE COULD BE PROBLEMS CAME WHEN THE SALESMAN LOCATED A EXPLORER THAT FIT MY PRICE RANGE AND NEEDS AT ANOTHER MULLINAX DEALER. I WAS TOLD THEY WILL BRING EXPLORER TO THIS SITE FOR ME TO LOOK AT. THE NEXT DAY I WAS CALLED AND TOLD EXPLORER HAD BEEN SOLD. I CHECKED AND THAT EXPLORER WAS ON THE OTHER LOT FOR 2 MONTHS. I WAS ENCOURAGED TO BUY AN EXPLORER ON N.E.S BEACH LOT FOR $3000 MORE. I TOLD THEM I WAS IN NO HURRY AND WOULD LOOK AROUND MORE. SURPRIZE, LATER IN DAY THE EXPLORER WAS NOT SOLD AND WILL BE HERE NEXT DAY. AFTER 3 WEEKS I WAS CHECKING OIL AND NOTICED THE PAINT ON THE VERY EDGE OF HOOD WAS FALKING UP. OXIDATION UNDER IT. DEALER SAID PAINT IS NOT UNDER ANY WARRENTY. .AFTER SOME DEBATE DEALER SAID THEY WILL REPAINT AREA FOR $200 AND WILL SET UP TIME AND DATE. WELL AFTER 2 WEEKS AND 2 EMAILS I HAVE NO APPOINTMENT SET.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Went in for an Oil Change, Left with a NEW CAR!
This is my 2nd vehicle purchase from Mullinax, and I am super happy with my purchase and the customer service! Jack was awesome, very informative, and super patient (which is something you don't see to often with car salesmen!). I will continue to recommend Mullinax to my friends and family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience.
Took a trip to Mullinax Ford and was in and out in no time including financing. Staff was very friendly and our salesman JP was very knowledgeable and friendly. Couldn't have had a better experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car