Reviews
Excellent
CANNOT say enough about how easy and excellent our buying experience was here. Our first intereaciton was with Don Thompson. He was so incredibly nice and helpful. When we came back the next day, he was busy with another customer and asked Jack Tuthill to assist us. Jack went over and above what we expected. He went and searched for a couple of cars we saw the internet and found them. When we couldn't agree on a car for our son, he looked up others available from their other lots and actually found one on the lot we didn't know about. That is the one we eventually purchased. Truly the best experience. From start to finish it was an excellent experience. We don't plan to purchase cars anywhere else. Our 18 year son agrees. :) The upfront pricing is what drew us to Mullinax there excellent employees are what will keep us coming back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pleasant. Simple. Honest. We keep going back
Third vehicle we've bought from AJ # Mullinax in last two years for our lawn care fleet. We usually wait till end of year and this year that proved to be shortsighted. Vehicles were disappearing left and right. AJ stuck with us, spent more time than normal finding us the right truck and giving us options on other lots (both Mullinax and other dealers). Will keep coming back for our needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Prices and Selection
Mullinax Ford of NSB has the best prices and selection around of Ford vehicles. There prices will not be beaten. I bought a brand new ford f150 there and very pleased with the friendliness of staff. They were very busy the day I purchased, but did what they could to move me along.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
The best dealership in Florida.
Mullinax in New Smyrna Beach is the nicest dealership I've ever purchased from. I bought an Escape in 2014 and then recently returned for a new F150. Jae is the best salesman. Finance staff was helpful and authentic. No pressure. Clean facilities, busy showroom, friendly service center. I drive an hour and a half, passing by multiple Ford dealerships for the service Mullinax provides.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding dealership!!
This was my first experience with Mullinax Ford. I have to say it was a great experience. AJ was our salesman and was very patient with me because I was somewhat undecided about which SUV I wanted. He let me test drive them all with no pressure as to which one to buy. I purchased a 2018 Ford Escape and couldn't be happier. The buying process was very easy just wish they could get you out the door a little faster, but that is normal at all dealerships. Overall I would definitely buy from them again a well as recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Experience
I have purchased two vehicles in the past year and a half from Mullinax Ford New Smyrna Beach. I continue to go back to them due to the way that I am treated by my salesman, Lou Vazquez. He is honest and truly cares about his customers. It was truly a pleasure to work with him. Everyone that I came in to contact with were very friendly and helpful. I recommend them to anyone looking to purchase a vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy to work with
Everything was a great experience. They just need to find a way to speed up the paperwork process. I will continue to make this my dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chris and Sue from Pompano, FL
We purchase a new vehicle every year for our business and always go to Mullinax. Their service and staff are second to none!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Robert in South Carolina
This is the sixth vehicle we have purchased from Mullinax Ford. We moved to South Carolina last year and couldn't find a dealer that offered the service nor the savings that Mullinax was able to. We have always and still do receive the best service from Mullinax employees whether it's the Quick Lane, Service Department or the sales people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding Experience at Mullinax Ford!
This is the second Ford Expedition we've bought at Mullinax Ford. Both experiences were outstanding and they are very transparent in their pricing with no dealer fee and add-ons and their pricing is very good. Ryan Ortiz and Lou Vazquez were a pleasure to deal with and made the whole process very painless. I highly recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase