Reviews
2017 Ford F150
It took a couple of days to get the truck that we had requested but once it was at the new Smyrna Mullinax and ready for us to test drive the process was seamless. The sales team was very helpful. The Finance manager was knowledgeable and tried to make the process go as quickly as possible.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Pleasurable truck buying
Finally buying myself a new truck in over 40 years, Mullinax Ford was fantastic. Jack, my salesman was so easy to talk to and very knowledgeable. He made the day for me... No pressure, no fees, just friendly and helpful. He helped me find just the right truck and I’m extremely pleased. I recommend the whole team at Mullinax if you are shopping for a vehicle. I will definitely buy again from them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My truck purchase
Bought a F-150 King Ranch 4x4 . Don was excellent, he did a great job explaining and showing all the features and controls of the truck. The financing went smoothly with Ford credit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Mustang GT
Bought a new Mustang GT. Many Thanks to Britney, Lou, Ben and Erik.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2017 Epedition EL Platinum
No pressure sales approach and comfortable experience. Great truck at a fair price. No dealer fee or other prep charges. Really worked to help maximize all available rebates.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lond distance purchase
I could not find an Explorer in Maryland that had the options I was looking for so I decided to check dealers around our winter home. Mullinax had exactly what I was looking for. Staff was very knowledgeable and professional. I made the deal online and after a quick trip to New Smyrna I went back to Maryland with my new Explorer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Terrible customer service.
Very unprofessional. Have had good luck with other locations but definitely not this one. Salesman was rude and unprofessional. When I didn’t agree with his offer was I felt like I was scolded. I would recommend finding another dealership.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
2018 Expedition
After waiting months and visiting a half a dozen dealerships gathering information about the 2018 Expeditions and the release date Elwil Acevedo with Mullinax was the only one that took me serious enough to even contact me when a 2018 Expedition became available. He very well understood I was in the market to BUY a specific vehicle and not just be sold on one. When one became available even though it was at another of their locations that met my given specifications he contacted me and made arrangements to have the unit transferred to the New Smyrna Beach location, set up a time for my wife and I to view and inspect the unit. At that meeting it was determined the Expedition was exactly what we were expecting. The deal was made and within two hours the entire process was completed and we left happy and with our new 2018 Expedition. Thank you Mullinax Ford and all the folks that helped with this purchase, Wade & Joanna Mahood
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worth the trip!
After my local Ford dealership failed to meet my trade-in expectations, I tMullinax not only haSDd a better price, but valued my trade $1800 higher. I drove home in a new Lariat with a smile on my face.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New car
Staff was very professional and knowledgeable,easy to work with after a test drive and paperwork completed I drove a new car home.new
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase