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Mullinax Ford of New Smyrna Beach

(769 reviews)
Visit Mullinax Ford of New Smyrna Beach
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 398-9239 (877) 398-9239
Used (877) 397-8356 (877) 397-8356
Service (888) 318-1379 (888) 318-1379

Reviews

(769 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of New Smyrna Beach from DealerRater.

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Another Great Experience At Mullinax

Our second new vehicle purchased from Mullinax Ford. Once again a very pleasant, even enjoyable experience. No pressure, no hassle, just a great product, and great customer service. They even found more in rebates than we expected. That was a great surprise. Didn't rush the process even when we were there past closing to complete the sale and paperwork.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle, and we thank you for remaining a loyal Mullinax Ford customer. It truly means a lot. We are glad that you had a hassle free and relaxed experience here at Mullinax Ford. We always strive to make the buying process one that no one will regret. We thank you for sharing your experience and look forward to assisting you with all your future vehicle needs. Happy driving!

Worth the Trip.

Drove over 55 miles each way to deal with Mullinax, even though there were numerous other Ford dealers closer. Their up-front pricing is what first attrected me, but the salesperson's knowledge and lack of high pressure tactics are what closed the deal. Great service and comfortable buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

When a customer is willing to travel to visit our dealership, we know we are doing business right! Thank you for taking the time to leave us a review and share your Mullinax Ford experience. We wish you many happy miles and look forward to assisting you with all your future vehicle needs.

Mullinax Ford New Smyrna Beach FL

My husband and I were pleasantly surprised with the stark difference in customer service we received at Mullinax Ford in New Smyrna Beach, FL during our recent purchase of a 2015 Ford Explorer. Jay King, our salesman, had a very relaxed approach, giving us both space and time to ponder our decision. There was no haggling, no gimmicks, and no stress during the purchase of our vehicle. We could not believe how stream-lined and relaxing the whole experience was. I would be shocked if we ever go to another dealership in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your 2015 Ford Explorer! We are glad you had a great experience at Mullinax Ford where we strive to always make the buying process simple and stress free for our customers. We hope you enjoy your new vehicle, and look forward to assisting you with all your future vehicle needs.

Pleasant Experience

I purchased 4 vehicles within a month. Each time was no hassle and very positive experience. Great customer service. I will be buying from Mullinex Ford NSB again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for remaining a loyal Mullinax Ford customer, we appreciate your business! Up-Front Pricing and a simple purchasing experience is what we strive for at Mullinax Ford! Thank you for sharing your wonderful experiences and hope to see you again! We wish you many happy miles!

New F-150

We recently purchased a new F150 from Mullinax. Our sales person, Terry, was great! It was one of the easiest car buying experiences that I've ever had. A no hassle, headache free deal lol. They gave us a great price for our trade in & an excellent interest rate for our financing. I am very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review. Terry is a great example of how we do business here at Mullinax Ford, keeping the buying process quick, simple, and painless. Congratulations on your New F-150 and we look forward to assisting you with all your future vehicle needs.

Excellent Dealership

Very positive expierance purchasing a new vehicle at Mullinax Ford in NSB. The staff was very friendly and courtesy. They were not pushy like most dealership. Would definitely recommend this dealership and especially salesperson Terri. She was very good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review; we are glad you had a great experience. At Mullinax Ford we strive to always make the buying process simple and stress free for our customers and always treat each customer as we would a friend or family member. We wish you many happy miles, and hope to assist you with all your future vehicle needs,

GREAT BUYING EXPERIENCE!!

The easiest and fastest buying experience I've had with my Mustang purchase. I was referred to Mullinax by my boyfriend and we were helped by Keith. We had a test drive and they were able to get the exact car I wanted with all the options. The financing experience was quick and efficient and their no haggle pricing makes it such a better buying experience. Love my car and they have called me several times since my purchase to check-up and ensure I have everything I need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review, and Congratulations on your Mustang! We are glad to hear that Keith and the Mullinax Ford team we able to find the car to fit your specific needs. We wish you many happy miles and look forward to assisting you with all your future vehicle needs.

Great dealership. We bought Two!

We purchased two vehicles the same day. My daughter loves her Focus and I have have an Escape. We received great customer service, patience and professionalism from the entire staff. Thank you to Zach in sales and Kim in finance for making our car buying experience a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review. We are glad to hear that the Mullinax Ford team is able to make your buying experience a good one. We strive to always make the buying process simple and stress free for our customers. Congratualtions to your daughter on her Ford Focus, and to you on your Ford Escape! We wish you many happy miles, and hope to work with you again for all your future vehicle needs.

Great dealer. We bought TWO!

Great dealership! We received excellent service from a friendly staff. We have purchased three Fords from Mullinax. The service center is always helpful and convenient. Thank you to Zach in sales and Kim in finance for making our car buying experience awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for remaining a loyal Mullinax Ford customer we appreciate your business! We are glad to hear that the Mullinax Ford team is able to make your buying and service experiences good ones! We wish you many happy miles, and hope to work with you again for all your future vehicle needs.

I was shocked

I was referred to Mullinax Ford by a Friend of mine. My lease was ending on my current car, and having just bought a house I figured my only option financially was going to be to buy it out. The guys at mullinax found me a brand new car with a lower payment than the lease I was currently in. Needless to say I bought a great new ford, and it was exactly what I wanted. Great experience all around; great people, great cars and a great price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us, and congratulations on your new car! No pressure, Upfront Pricing, and No Dealer Fees make for stress-free purchases at Mullinax Ford. We work to deliver what you need and hope you are loving your vehicle. We hope to work with you and all your vehicle needs in the future; wishing you many happy miles!