Mullinax Ford of New Smyrna Beach

Excellent service beginning to end . Very happy with my experience. Very happy with my new Ford. Rides like a dream.Just got a new topper for it. Looks great.

My husband and I have been in twice and had the pleasure of dealing with GREG WHEATON. Although our visits were for two different reasons and, unfortunately, we did not purchase, Greg was patient, informative and even funny. We had a great experience at this dealership and when circumstances change, we will most definitely return and purchase our next vehicle at this location. The atmosphere is professional yet relaxed.

Stopped by Mullinax NSB today to trade my truck and look at a car for my teenage son. I worked with a salesman named Greg. He was a great guy who really believes in his company. Greg did a great job helping me out. Showing me inventory and writing a deal. Was having a great experience until I dealt with the Sales Manager (Eric) who was brash and a little condescending. I thought that it might just be feeling a little sensitive to the very low trade in offer, but he confirmed my impression when he simple left without thanking me for coming in or such. It was a bad experience solely just with him. Still would buy a vehicle from Mullinax, just not while he?s onshift:)

This is the only place I will ever recommend to buy a vehicle! Straight forward and caring about the customer. Anthony helped us so much to get what we wanted. 5 stars all around.

Ford informed me the Bob in service, whom I've had problems with in the past, denies that a front alignment check was done at 8,000 miles! I have caught him lying to me and my wife numerous times thru the yrs. Also Ford informed me that i can't return to Mullinax Ford. I pruchased 10 vehicles, 8 new at Mullinax in 12 yrs. I'm 66 yrs old, probably owned 100 vehicles in my life and this dealership today is by far the worse dealer I have ever done business with. Twice in 2 yrs they turned me down for financing when i walked across the street to Dodge and bought a new Ram 1500 at a better deal than Mullinax and last april Darrell AGAIN couldn't get me financed, I went to Yeomans ford on a sunday, walked out with a new ford F-150 in 45 mins, on a sunday!!! This dealership does not have to worry about me being back, neither will my wife whom is driving her second new Taurus from Mullinax. She will be buying a new Explorer but we would drive 1000 miles before we went to Mullinax!! Most likely Gary Yeomans.

I've purchased two vehicles from Mullinax NSB. Each time the customer service is excellent and the buying process is fast and easy. I will be buying my next car from Mullinax NSB!

Approx July/2014 noticed front tires cupping badly on my 2014 F-150, that was new on 4/27/14. truck had 8000 miles. Truck does no towing and hauls max 700 lbs payload, usually much less. Brought i fo service, tire rotation. Lube bay SAID they rotated tires which they did not. Went directly to service, they varified tires were not rotated. They rotated tires and checked front alignment which tech said it was slightly out. At 11,000 mil;es tires were still cupping on front, I had the opportunity to but new, better tires offa 2014 F-150 that the owner upgraded. These tires had 3000 miles on them still on factory wheels. Basically new. These tires are cupping also on front. the new tires have 9000 miles on them. Took to Mullinax today for service, tire rotation and front end check. Was told front end was fine. I replied how can it be, you can see how the tires are wearing. Mark acknowledged the tire wear, said "i don't understand it, you don't tow, you don't overload it. Gave me Ford motor Co. number and said "there's no more I can do, call Ford, it's now in your hands. Another dealer asked my why didn't mullinax take pics of the tires and send to Ford as obviously something is wrong with truck? So the only conclusion I can gather is once Mullinax sells you the vehicle "you'r on your own". I can't believe this is how a customer is treated!!! Admit something is wrong with a new vehicle and look you in the eye and say "it's in your hands now"!!

This is the best dealership in this state for sure. I bought a used car from them and ran into a problem one month after purchase and they subsidized 50 % of the repair cost since the used car had a warranty which they provided. I also had a bigger problem a few months down the line and repaired the car. They were good enough to make a courtesy payment to me. The best part is when I purchased the car, their standard fees differ from person to person and when they overcharged me for fees, they refunded the extra amount without me every asking them about it. How many dealers do that ? I would recommend this dealership to anyone and especially college students.

This is the best dealership in this state for sure. I bought a used car from them and ran into a problem one month after purchase and they subsidized 50 % of the repair cost since the used car had a warranty which they provided. I also had a bigger problem a few months down the line and repaired the car. They were good enough to make a courtesy payment to me. The best part is when I purchased the car, their standard fees differ from person to person and when they overcharged me for fees, they refunded the extra amount without me every asking them about it. How many dealers do that ? I would recommend this dealership to anyone and especially college students.

My Escape S turns out to be just what I need. I don't have many miles on it yet, and am still getting familiar with all the controls. Only disappointment is that when I asked the salesman, Anthony Cuevas, if it had daytime running lights the answer was YES. Turns out the S model does not have DRLs. Service department says there is no way to add them now. Recommendations to future buyers is to verify answers to questions are true.