Reviews
Best place I've ever shopped for a vehicle
This is my second purchase of a new F150 from this Mullinax. It's the second because the first went so well I actually enjoyed it. When I searched prices for my first truck and I mean searched prices everywhere, Mullinax beat them all. I arrived and talked to Ken Heedum and told him exactly what I wanted and he delivered both in price and quality. I was comfortable and trusted Mullinax. This second purchase was made here because I was not worried about ripoffs or problems or even pushy salesmen. Ken LISTENED to what I wanted and not only delivered but showed me options within the same price range. Now I have a truck with EXACTLY what I wanted in it and even got a color I didn't know existed. It's great! Even better than what I wanted in my price range. Ken even stayed late past his working hours because I was late arriving to get my new truck. He went over everything and made sure everything was working before I left. "No problem" seems to be his motto. When I had a problem with the truck I called Ken and he helped me through the service. The tires had "flat spots" which made the truck vibrate slightly. Now I have new tires. What could make me happier than knowing I am backed by service I can trust.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Ford F150, Steve! We appreciate you taking the time to leave us a review and are very happy we were able to find you exactly what you were looking for and more! At Mullinax Ford, we do our best to make the buying process is as quick and stress-free as possible. It is team members like Ken that make this possible. We wish you many happy miles and look forward to working with you in the future!
bought new car after car was totalled
I was referred to Mullinax Ford by a friend. Didnt have great credit do I wasnt sure they could help. My sales man Mike A. was amazing. I thought maybe I could get a used car. Ended up with a brand new car in my price range financed which will help my credit and had lots of discounts and rebates. Mullinax made a very stressful time an amazing one!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review. It is great to hear that we were able to help you find a car that suits your needs and more. At Mullinax Ford, we do our best to make sure our customers are always satisfied. We look forward to working with you again and wish you many happy miles!
Great buying experiance!
Over the years I have purchaced many new ford vehicles and I must say the experiance I had at mullinax was far better than any other dealer I have worked with before! Great staff there willing to do whatever they can to get youinto the vehicle you want.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing us a review, Tony. We are happy to hear that your experience at Mullinax Ford was a good one. We care about each of our customers and aim to get them exactly what they are looking for, and more. Hope you are enjoying your new vehicle and look forward to assisting you with all your car-needs in the future!
good service
Car buying experience was great. Salesmen were patient and polite. I would recommend this dealership to friends and family.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for leaving us a review, Sean. We are happy to hear that you had a great buying experience with us at Mullinax Ford. We do our best to make sure our customers are comfortable throughout and happy afterward! Hope to work with you in the future.
My husband and I bought two new vehicles pleased!
Great service lived our new ford purchases! Husband bought new truck I bought new exployer happy!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for taking the time to leave us a review. It is great to hear that you are happy with your new Ford purchases. We hope to work with you again in the future and wish you many happy miles!
Great First Time Buying Experience
This was my first time buying a car on my own. Steve was great. I exchanged emails first and he had the car waiting when I came to text drive. Buying experience was wonderful. I had a horrible experience at a dealership in Daytona a week earlier. I was hesitant walking in but Steve was very helpful and not pushy. I left with a new car at a great price and had a great buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to leave us a review. Too often we hear poor stories from customers' experiences before coming to Mullinax Ford. Glad we could turn your vehicle-purchasing experience around for the best! We hope you are enjoying your new car and look forward to working with you in the future!
Great Experience-Jimmy C
I looked for a new Mustang GT for almost 2 months before I decided to spread my search outside the greater Orlando area. I looked on line at Mullinax Ford of New Smyrna and their online sales person Anthony Cuevas got right back to me. He was easy to deal with, not pushy and very professional. We actually had some great conversations over the phone. He found the exact GT I was looking for and I fell in love with it when I saw it. They held it for me for a small deposit and since it was about an hour away waited for me to comeback the following week to make my purchase. They have not only earned a long time customer but I will highly recommend them and specifically Anthony to anyone I know is looking to purchase a new car or truck. The gave me a good price on a trade-in, made the purchase supper easy and Anthony did not ever come across as pushy or anything but friendly! He was Awesome! Jimmy C.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to leave us reviews, Jimmy. Anthony is a great example of how we do business at Mullinax Ford. We do everything we can to make your buying process as stress-free and quick as possible. We hope you are enjoying your new Ford Mustang and look forward to working with you again!
Mustang GT purchased at Mullinax Ford New Smyrna
I did my research for a 2014 Ford Mustang GT for about 6-8 weeks. Overall most locations had a good email site which were easy to However the best service, communication, and follow up I received was from Anthony Cuevas at Mullianx Ford of New Smyrna. He helped me with the entire process and put me into a great car that I loved at a great price with ease and wonderful assistance. He has since followed up and made sure that I was happy with my car and Mullianx. The level of professionalism and friendliness not only exceed my expectations but it will make me a returning customer. I will also highly recommend both Anthony and Mullianx to any of my friends. Jimmy Carroll
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for taking the time to leave us a review, Jimmy. Happy to hear that Mullinax will be your choice for future car-buying. It is also a great compliment when our customers recommend us to their friends and family; we truly appreciate it. Hope you are enjoying your 2014 Ford Mustang GT!
Best Car Buying Experience I've Ever Had
After visiting numerous dealers and supermall locations, I finally discovered Mullinax Ford right down the road from us. The salesperson was very courteous and informative, the facility really nice, and the no nonsense buying there without dealer's fees helped make us decide on the car we wanted after several months of shopping. I would recommend Mullinax Ford in NSB to anyone who is looking for a car - even if it isn't a Ford - I still recommend you go by and check out how they do business. You might just end up with the best experience you ever had as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write us a review. This is a great example of how we do business at Mullinax Ford; Up Front Pricing and No Dealer Fees to make your buying process nonsense-free. Glad to hear you are so satisfied and hope you are loving your new Ford C-Max Energi... we know you are!
Almost perfect
With all the rebates and mumbo-jumbo with their type of pricing led to confusion and disappointment. The final price was contingent that I did a certain financing deal which I was totally unaware of during the process. However, they did make right and the problem was resolved to my satisfaction. The vehicle exceeds my expectations, more importantly my wife loves it, and the gas mileage is awesome. Ford make a great product and is the only American car I would ever consider. I would highly recommend the Focus for someone who is looking for value, comfort and style.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for taking the time to leave us a review. We are happy to hear that we were able to do our best to make you happy at the end of the day. Glad that you are happy with your Ford Focus and we hope to work with you in the future!