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Mullinax Ford of New Smyrna Beach

(769 reviews)
Visit Mullinax Ford of New Smyrna Beach
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 398-9239 (877) 398-9239
Used (877) 397-8356 (877) 397-8356
Service (888) 318-1379 (888) 318-1379

Reviews

(769 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of New Smyrna Beach from DealerRater.

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No pressure or hard sell.

Stopped here to look at Fusion Hybrid and was greeted by Greg Wheaton. He took me for a test ride and explained all of the features during drive. They didn't have the color I wanted but Greg and the young lady who is in charge of inventory went out of their way to check inventories of other dealers and found a Ruby Red Titanium Hybrid and made arrangements for it to be brought to their dealership the following day. I appreciate the upfront pricing and NO dealer fees. During the finance procedure, I was amazed at all the paperwork and the time it took, other than that it was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us your feedback. Up Front Pricing, no dealer fees, and a simple purchasing experience is what we strive for here at Mullinax Ford. We are happy that we were able to do everything we could to get you exactly what you wanted. Hope you are enjoying your Ford Fusion Hybrid and look forward to working with you in the future!

Easy and friendly

I haven't had a car payment in 15 years so I was very skeptical, but Mike was friendly and pleasant to work with. By the end of the day I walked out with an awesome 2014 Ford Focus. I love it! ?? The whole staff was great! Will definitely be back and will tell anyone looking to go there first!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2014 Ford Focus! Glad you had a great experience at Mullinax Ford as we strive to always make the buying process simple and stress free for our customers. The best type of compliment is when our customers recommend us to their friends and family. We truly appreciate it and look forward to helping you with all your future vehicle-needs!

You are going to like them

Outstanding! The folks at the dealership, from the sales person Anthony to the Finance Mgr to the detail person were great. Friendly, professional and willing to work with you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this review. We are happy to hear that our efforts in customer service and otherwise left you happy with your overall experience. Hope you are enjoying your new vehicle and look forward to working with you again!

Will always do buisness with Mullinax

A vehichle purchase can be a enjoyable experience with Mullinax Ford.No push from sales persons,freindly courstey staff and up front pricing,(no salesman to manager pricing games played). Wont use any other dealer ship,Morton.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us your feedback, Morton. We are happy to hear that our efforts in customer service and attempts to make the buying process easy have been successful for you. We hope you are enjoying your new vehicle and look forward to working with you in the future!

Best place to buy a new or used car/truck

I have purchased 4 vehicles in total from this dealership. They are always super easy to deal and very up front with everything. I live 5 miles from a larger Ford dealer that is horrible. I drive over 30 minutes and 20 miles to do business with the gang at Mullinax. Larry Mullinax is an exceptional person and wants everyone to have a positive experience. Larry Airharht in sales is the best, he is knowledgeable, easy going, easy to deal with and not pushy. He does his best to get you want and only shows you what is in your budget. I have my vehicles serviced at the dealership also. Brittney, Nicole and Jeff are great to deal with and usually have a general idea of what is wrong and what it takes to fix. I recommend everyone I know to this dealership and do not send them any where else. This place is A+++++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

When a customer is willing to travel to visit our dealership we know we are doing business right! Thank you for taking the time to share your experience with us, Daniel. The best type of compliment is when our customers recommend us to their friends and family. We truly appreciate it! Hope you are enjoying your new vehicle and look forward to working with you in the future.

Fabulous!!

This is all around the best dealership in the county to deal with. I drive by the local Ford dealer to take my business to this one. The price is always right, they are not pushy, do not try and sell you what is not in your budget. The owner Larry is great and the salesman Larry is great, the best combo in the business. The service dept is great also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

When a customer is willing to travel to visit our dealership, we know we are doing business right! Thank you for taking the time to leave us a review and share your Mullinax Ford experience. It is great to hear that you were satisfied throughout your buying process and we hope to work with you in the future!

Professionalism

This is a class A outfit from owner, to General Maanger to the lovely saleslady Terri Metcalfe. Very professional and to the point about price without quibbles. CJ in Finance was perfect in knowledge and professionalism. I would highly recommend them. For sure we will deal with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We are happy to hear that you were thoroughly satisfied with your time at Mullinax Ford and hope to help you with your car-shopping in the future.

Mr. Michael Maira

Great Sales person Larry Airheart he was very informative and personable. I like the no haggle approach to your car sales. I feel that I was treated fairly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review. No Dealer Fees and Upfront Pricing is how we do business at Mullinax Ford. Thank you for sharing your experience and we look forward to working with you in the future. Hope you are enjoying your new vehicle!

Mullinax Review

Overall we love our truck, it is great. :) However our sales person could have been more knowledgeable.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us your feedback, Missy. We are happy to hear that you are enjoying your new Ford truck. Sorry to hear that you were not completely satisfied by your experience with our customer service and sales team. Hopefully we will have the opportunity to work with you in the future and prove our knowledge and care for our customers!

Great Expierence and outstanding salesman.

I had always heard that Mullinax ford was a great place to buy a new car or truck. I went there looking at their 2014 Escape Titanium. I was greeted by a Greg Wheaton and he took me out to the area to check out the escape and I liked what I saw and how professional and helpful he was. There was no pressure at all I have had bad experiences from other dealerships. I found a car I really liked he went inside came back out to my surprise started the car from about twenty feet off. We took the car for a drive came back sat down talked out the price what I would get for my vehicle which was a 2012 Ford Escape. What I owed on the car they agreed to paying what I owed for it also had some Ford incenatives that came with it. Over all a very good deal. No pressure at all had several different ways for financing after I thought it out decided what I wanted to go with. All the paperwork was no hassle at all Greg even brought up the Kelly Blue Book price for my old car to show what my trade in was worth and right on the money. I had heard about Mullinax Ford from my insurance agent she had bought about four vehicles from them and highly recommended them. Their new facility on SR 44 is state of the art. I haven't used their service department yet if it is any thing like their outstanding way they treat their customers I will be going to Mullinax Ford in the future. Highly recommend GREG WHEATONN very knowledgeable and no high pressure at all . I really feel that I got a very good deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us, Ben. Greg Wheaton is a great example of how we do business at Mullinax Ford. We always keep the best interest of the customer in mind and go the extra mile to help in any way we can. Glad we could get you into a vehicle that fits your needs. Enjoy your new 2014 Ford Escape Titanium!