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Conway Ford

(267 reviews)

Reviews

(267 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conway Ford from DealerRater.

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Wendy in service did an exceptional job on my car to make

Wendy in service did an exceptional job on my car to make sure everything was right and kept me updated on every transaction. It was a pleasure working with her and I will always bring my car back to her for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My salesperson was Kevin and he was a pleasure to work

My salesperson was Kevin and he was a pleasure to work with. This was our 5th vehicle with Conway ford. Ask for Kevin and shop at Conway ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great folks over there at Conway Ford.

Great folks over there at Conway Ford. From the sales rep Ramon Alvarez to his Andy. It was an easy process from seeing the car online to the final negotiations. NO GAMES! Serious guys over there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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i bought a 2022 tremor brand new from conway ford it’s

i bought a 2022 tremor brand new from conway ford it’s got less than 18000 miles on it i had to take it back to get the leaf springs fix on it than after that my right person mirror started to melt and come apart and they said that my warranty wouldn’t cover it that was what the manufacturer said and i know it’s a faulty manufacturer mirror i looked on the internet and found out that there’s a lot of people having the same problem and ford want fix it so i’ve decided that i’ll fix it myself so the next truck i buy want be a ford that’s how you fix you own truck problem right is right and wrong is wrong and this is just wrong

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Earl, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (843) 365-5596 so we can make your experience a positive one.

Dan Akers and Barry Norman were my salespersons.

Dan Akers and Barry Norman were my salespersons. Very low key but informative and pleasant to deal with. No high pressure tactics. Enjoyable buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi James, we are happy we could make your experience a positive one! Safe travels!

2023 Explorer limited

My salesperson , Kimberly, was a joy to work with. We talked about 3 vehicles before I finally made my choice. I also had my dog with me during the process. She was treated like family in the showroom. Very good experience buying a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Steven, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

New Ford Explorer

Very pleasant experience! Everyone was great, and they made the process very easy. Our family uses this dealership a lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Tammy, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

Conway Ford

My husband needed a new truck, we always had good luck with Fords! I asked him to go to Conway Ford and look around to see if he was interested in anything! Well guess what? He found somtehing!! So far so good! They made buying process easy! I will check with them before my next purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Carole, thank you for taking the time out of your day to tell us about your experience. Thank you so much for being one of our valued guests and we look forward to your next visit!

Watch out

I bought two cars the same day no deal that's fine but on one of them a 22 they never told me no floor mats and only one key unit I signed the papers they told me they were in another place come back Monday that's when I learned they don't have them and no we will make it right never again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Small truck with a big truck feel!

Went in to check out the inventory and went home with a brand new truck! Josh was a pleasure to deal with and was knowledgeable about my Maverick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Don, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!