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Conway Ford

(267 reviews)

Reviews

(267 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Conway Ford from DealerRater.

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Buying my Dream SUV

They had the dream blue SUV that I have been dreaming of and the Ford buying process was fast and easy! I had options to choose from in SUV?s but this Blue Ford Explorer was calling my name! I am truly happy and content with my new SUV!!! It was a wonderful day and buying experience!!! My salesman was Nick and he rocked it on being patient and taking the time to show me all the features and differences in each SUV that I looked at. He was great and I highly recommend him at Conway Ford!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Amy, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great job from the service department, thanks to M

Outstanding experience. I have a Tiffin motorhome with a Ford engine, I worked with Mitch in service to drive from Charleston to Conway for a recall and to service the engine and generator. They were able to get everything done within three hours. Navy BZ (great job).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Amazing experience and wonderful sales team

Amazing experience and wonderful sales team. Quick service and friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jeffrey, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

Great experience

Good experience dealing with Conway Ford. Helpful salespeople and pleasant, quick process from start to finish. We love our Explorer that we bought with a trade in. Personel helped us successfully find a car that better fits our needs and accept two cars we already had in the deal. The trade in value was fair and we are happy with the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Laneir, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

5th vehicle purchase and will keep going back.

My salesperson Kimberly really takes the time to get to know me and what I will like. I?ll keep going back for all my vehicles and recommend her highly. Love you too Andy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Andrew

Great service. No Pressure. Good Vehicles. Truck was in good condition like the dealer said.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Andrew, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Lease buy out

Very nice & very helpful. I bought out my lease & they were very thorough in giving me my options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Carol, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Buyer

Conway Ford has a great team. I had seen a car on their lot and my husband and I went back after we saw they still had it. The buying experience was smooth and everyone was courtesy and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Linda, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope you continue to choose Conway Ford Inc for all your vehicle needs! Take care!

Maverick Man

I got me my First Maverick XLT. She's a beauty ?. Loads of folks have approached me for info. Too late for them, I got me mine. I am the Maverick Man

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi John, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Vacation saved!

We were in Myrtle Beach on vacation when a warning light came on saying the Explorer needed service ASAP (4WD, drive train, transmission problem). We called several dealers and were told they had no time available to look at the car. When we called Conway Ford and spoke with Carrie she told us to bring the car right over. All interactions with staff were pleasant and we were notified each step of the way until the car was repaired. Conway Ford saved our vacation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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