Reviews
3016 Lincoln MKC Purchase
This transaction was handled in a very professional way. They went out of their way to make the purchase smooth and trouble free. I highly recommend this dealership to everyone. I will be a lifelong customer of Steet Ponte Ford Lincoln!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Key wouldnt work
Key wouldnt work, apparently the alarm system that came with the truck when I bought it, was an after market alarm and the ford dealership I bought it at was not the same one I brought it too since I moved. They had never seen it before and so, it got armed somehow for first time in 6 years and wouldnt allow the key to work. They said it took them 2 hours to figure it out. Cost me 300 bucks and they didnt do anything cause when I got back in to leave after they told me it was fixed, it didnt work. All you had to do was set the alarm to Valet and it worked. They did nothing and charged me 300 bucks.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
$164 oil change
This was my first time having service done at this dealership. I put down only one star overall satisfaction because I do not think an oil change should cost $164.66. Previous oil changes at the original dealership were low $50s. My other complaint is I specifically said not to change my truck tire pressure and they changed the tire pressure anyway. Customer service was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service!
I stopped by to bring my 2007 Ford F150 truck to get a NYS Inspection done on it. They had me in and out in no time at all. Bill and the other service staff are very courteous. They even commented and praised me on how good my truck still looks in 2022.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent experience
Will definitely buy from Steet-ponti again. No lies. No BS. Went out of their way to give me a deal instead of seeing what deal they can make for themselves like the other local Ford on rte 12. Got my loan through the bank I asked for. Not one out of state. I like using local banks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bronco
Steete Ford was a great buying experience from the beginning to the end. The were friendly, informative, patient and 100% professional!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steet Ponte Ford
I found Steet Ponte Ford management and my salesman; Doug; easy to deal with, friendly, and very accommodating. This along with their knowledge made it a positive experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New car purchase
Great service!! Love my new Ford Edge ST Line. Thank you so much!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change
I called,they got me right in for oil change. Also, rotated tires and checked pressure of all tires.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer
quick,helpful and very courtious. kept me informed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase