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Used 877-805-3539 Email Dealer
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Reviews

Average Ratings

4.9
Average based on 620 reviews.
  • 2nd Vehicle Purchase

    I bought a new Tundra from Lyle Weed in December and traded in my old one. Lyle did an excellent job with explaining everything to me and being pr...

    Dealer Response

    Joe, Thank you for leaving a positive review of Toyota of Greenville. Customer service is paramount, so I am happy to hear that Lyle did an excell...


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    I bought a new Tundra from Lyle Weed in December and traded in my old one. Lyle did an excellent job with explaining everything to me and being proactive in getting the process completed in a timely manner. He answered all of my questions and concerns and called me back a couple weeks later to help with another question I had. Excellent salesman and the excellent dealership. Everyone I dealt with that evening was very professional. This was my 2nd vehicle I purchased from Toyota of Greenville and I highly recommend coming here for your next purchase. Thanks again Lyle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Joe, Thank you for leaving a positive review of Toyota of Greenville. Customer service is paramount, so I am happy to hear that Lyle did an excellent job and answered all of your questions. We appreciate your business and if you need anything in the future, please make sure to let us know. Michael O'Leary, General Manager


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  • Highlander from Lyle @ Toyota of Greenville

    Bought a Highlander from Lyle Weed last month and he couldn't have made the process smoother or simpler. He was very knowledgeable and straight fo...

    Dealer Response

    John, Thank you for your positive review of Toyota of Greenville. I am very pleased to hear that Lyle made the car purchasing process a smooth one...


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    Bought a Highlander from Lyle Weed last month and he couldn't have made the process smoother or simpler. He was very knowledgeable and straight forward. I would recommend buying a car from him to anybody.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    John, Thank you for your positive review of Toyota of Greenville. I am very pleased to hear that Lyle made the car purchasing process a smooth one. Thank you for your business and we look forward to working with you again in the future. Michael O'Leary, General Manager


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  • Recall service at Toyota of greenville sc

    Took my Toyota Tacoma into Toyota of Greenville for recall service. I also requested a oil change and to check on another issue I was having. Was ...

    Dealer Response

    Ashley, thank you for your review of our dealership. I apologize for any frustration you have experienced. I would like to discuss this matter wit...


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    Took my Toyota Tacoma into Toyota of Greenville for recall service. I also requested a oil change and to check on another issue I was having. Was told about 4-5 hours but "would call when completed". 8 hours and 45 mins later I called. Girl who answered said "I don't know where your car is." On hold for 10 mins she comes back and says it's ready. We get to pick up the truck and the oil had not been changed and the other issue had not even been looked at or addressed! This was a Saturday and there was no manager to be found. I called two times and left messages on the following Monday with no response. Driving the truck Monday evening one of the lights that was "reset" due to a recall came back on and is now blinking and also the check engine light is now on, which was not before! My husband called this am and spoke to someone and I have to spend yet another day with my truck at the dealership to do the things that should have been done when they had my truck for 8 hours and 45 mins. Moral of this story..... Take your service buisness to another Toyota dealership!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Ashley, thank you for your review of our dealership. I apologize for any frustration you have experienced. I would like to discuss this matter with you in further detail, if you would contact me at your convenience. Michael O'Leary, General Manager, 864-416-7994


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  • Would never buy another car here!!

    Let me just start by saying I would NEVER buy or recommend anyone to this dealer. To start there was a plug in the sidewall of the right rear tire...

    Dealer Response

    Richard, Thank you for taking the time out to write a review of our dealership. I take pride in my team and we always want to exceed the expectati...


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    Let me just start by saying I would NEVER buy or recommend anyone to this dealer. To start there was a plug in the sidewall of the right rear tire that was pointed out. They refused to replace it or knock the money off for a new one. They were fully aware of us driving from Raleigh North Carolina to purchase this vehicle from them and was more than happy to send us down the road with that. The vehicle was not in good cosmetic condition and smelled of smoke. There was no offer to do anything about that as well. Like I said it was a nightmare. People like that are why car dealers have a bad name! I wish there was a lower rating!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Richard, Thank you for taking the time out to write a review of our dealership. I take pride in my team and we always want to exceed the expectations of our customers because you are our top priority, therefore I am so sorry to hear that you had a negative experience. I would like to speak with you about your recent visit and hopefully regain your trust back. Please feel free to contact me at your earliest convenience. Shea Gramling, Service Manager, 864-469-4225


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  • Wonderful experience!

    I had an amazing experience, I found the car I was looking for and Steve Jenkins made the negotiation proccess a piece a cake. He stayed late the ...

    Dealer Response

    Diana, Thank you for your positive review of Toyota of Greenville. I am very pleased to hear that Steve made the process a piece of cake and that...


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    I had an amazing experience, I found the car I was looking for and Steve Jenkins made the negotiation proccess a piece a cake. He stayed late the day I first went to check the car and actually went on his day off to personally show me the new technology on my brand new car. I was going pre-approved by my credit union but Jay Torres went the extra mile and got me the same rate and hassle free. This 2 guys made the car shopping experience so simple for me!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Diana, Thank you for your positive review of Toyota of Greenville. I am very pleased to hear that Steve made the process a piece of cake and that Jay went the extra mile for you. Thank you for your business. David Ossi, General Manager


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  • Great service experience everytime

    Santiago The Service Tech is great at his job and actually seems to enjoy helping customers He explains any extra work or service fully so there i...

    Dealer Response

    Thank you for your positive review of Toyota of Greenville. We appreciate your business and I am glad that Santiago explains extra work and seems ...


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    Santiago The Service Tech is great at his job and actually seems to enjoy helping customers He explains any extra work or service fully so there is no surprises at the end. He is an asset to Toyota of Greenville and the reason that I still have my vehicle serviced there .

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your positive review of Toyota of Greenville. We appreciate your business and I am glad that Santiago explains extra work and seems to enjoy helping customers. Please do not hesitate to contact us if we can be of any further automotive assistance. David Ossi, General Manager, 864-416-7994


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  • 5000 mile service

    I arrived at 7:10 am for a 7:15 appointment. The shuttle had me back to work by 7:20. The cars was ready at 9:30. I called the shuttle at 10:00 to...

    Dealer Response

    Ken, We at Toyota of Greenville appreciate your positive review of our dealership. I am very pleased to hear that my team was able to provide you ...


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    I arrived at 7:10 am for a 7:15 appointment. The shuttle had me back to work by 7:20. The cars was ready at 9:30. I called the shuttle at 10:00 to pick me up, the shuttle got here at 10:03. When I picked the car up, it sparkling clean inside and out. The service rep (Ken) was friendly and courtieous. My salesman, drove my car to the front and I was back to work by 10:30. It just don't get better than that!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Ken, We at Toyota of Greenville appreciate your positive review of our dealership. I am very pleased to hear that my team was able to provide you with quick and efficient service. Thank you for your business! David Ossi, General Manager, 864-416-7994


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  • Great Service

    overall great experience and the service adviser Jim was very helpful and knowledgeable. He did a great job keeping me updated on the progress of ...

    Dealer Response

    Andy, Thank you for your positive review of Toyota of Greenville. I am very pleased to hear that Jim in our service department did a great job of ...


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    overall great experience and the service adviser Jim was very helpful and knowledgeable. He did a great job keeping me updated on the progress of the repairs and also explained the overall assessment of the vehicle and what additional repairs may be needed in the near future...well done.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Andy, Thank you for your positive review of Toyota of Greenville. I am very pleased to hear that Jim in our service department did a great job of keeping you updated and explaining the assessment of the vehicle. Thank you for your business and we look forward to working with you again in the future. David Ossi, General Manager, 864-416-7994


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  • Fantastic Service

    I worked with Sam Aoun at the dealership and he was fantastic. He wasn't overbearing at all, extremely nice, was always there to provide excellent...

    Dealer Response

    Daniel, Thank you for your positive review of Toyota of Greenville. I am very pleased to hear that Sam was fantastic and was able to answer all of...


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    I worked with Sam Aoun at the dealership and he was fantastic. He wasn't overbearing at all, extremely nice, was always there to provide excellent help. ANY question I had, he had an answer immediately. Definitely recommend this place to anyone, The price was great for my vehicle I purchased, and the customer service was over the top good. Excellent work.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Daniel, Thank you for your positive review of Toyota of Greenville. I am very pleased to hear that Sam was fantastic and was able to answer all of your questions immediately. We appreciate your recommendation. Thank you for your business and we look forward to working with you again in the future. David Ossi, General Manager, 864-416-7994


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  • Pleasant experience

    We needed to get our Camry serviced before an upcoming road trip. As usual, we asked to discuss this with Sherwood Channell, Svce. Assist. Mgr. Sh...

    Dealer Response

    Thank you for leaving a positive review of Toyota of Greenville. Customer service is paramount; I am happy to hear that Sherwood was helpful and t...


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    We needed to get our Camry serviced before an upcoming road trip. As usual, we asked to discuss this with Sherwood Channell, Svce. Assist. Mgr. Sherwood was helpful & made sure that what needed to be done was done, & nothing unnecessary was added on. He even helped us use all applicable discount coupons to shave some off our bill. Your facilities are clean & pleasant, & we had no problem getting an appointment ASAP. Overall, a pleasant experience, & we could leave without worrying about an unexpected roadside breakdown.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for leaving a positive review of Toyota of Greenville. Customer service is paramount; I am happy to hear that Sherwood was helpful and that you found our facilities pleasant. We hope you had a great road trip! If you need anything in the future, please make sure to let us know. David Ossi, General Manager, 864-416-7994


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