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Toyota of Greenville

(1,676 reviews)
Visit Toyota of Greenville
Sales hours: 9:00am to 4:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 6:30am–6:30pm
Tuesday 9:00am–7:00pm 6:30am–6:30pm
Wednesday 9:00am–7:00pm 6:30am–6:30pm
Thursday 9:00am–7:00pm 6:30am–6:30pm
Friday 9:00am–7:00pm 6:30am–6:30pm
Saturday 9:00am–4:00pm 7:00am–4:00pm
Sunday Closed Closed
New (877) 806-1722 (877) 806-1722
Used (877) 805-3539 (877) 805-3539
Service (877) 822-3137 (877) 822-3137

Reviews

(1,676 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Greenville from DealerRater.

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Stephen was great!

Stephen was great! Quickly got the repair done for me.I have been using Toyota of Greenville service since we bought both of our Toyotas 4 and 3 years ago.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Donna Frank, thanks so much for rating us so high! Be safe on the road!

Clean and pretty finance dept Raymond Chan was amazing

Clean and pretty finance dept Raymond Chan was amazing and very pleasant to work with a very knowledgeable man.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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Will 100% lie, put you in a death trap then charge you

Will 100% lie, put you in a death trap then charge you “discounted” labor fees to fix problems they lied saying warranty would cover. For your sake don’t buy here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We take your concerns very seriously. This is not the impression we want anyone to leave with. To better assist you, could you please confirm whether your experience was primarily with the sales team, the service department, or both? This will help us direct your feedback to the right team and address the matter appropriately. We genuinely want to understand what went wrong and make it right. Mike O'Leary, General Manager Toyota of Greenville 608-449-3133

I liked the service advisor and vehicle was serviced

I liked the service advisor and vehicle was serviced quickly. Oil changed cheaper than the regular oil change shop. Did i mention the free coffee?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for your review! Happy motoring!

Professional, great selection, courteous, knowledgeable.

Professional, great selection, courteous, knowledgeable. Really just an excellent experience. I very highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Everything was great!

Everything was great! I am delighted with manager Nick. He helps us to choose the right car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The customer service provided by Micah was excellent when

The customer service provided by Micah was excellent when going for an oil change. After the mechanic found a problem unknown to us prior to the inspection, Micah arranged for the repair to be done same day. She scheduled an Uber for me since the repair would take several hours and also scheduled a return Uber when the repair was completed and the car was ready. She also found the best coupon for me as a return customer and someone who purchased a car from this dealership. I am very satisfied with the customer service and work performed. I'm also appreciative that they had the necessary parts in stock required to perform the repair work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very nice people and made the process super easy and

Very nice people and made the process super easy and simple I will be going to them again in the future for any new cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to rate us! You really made our day today.

This is my second vehicle from Toyota Greenville.

This is my second vehicle from Toyota Greenville. My first vehicle was used and I purchased it through Sam who is amazing and when I had to get my new vehicle, I went to Sam again and of course he is truly amazing.I love my service adviser, Anastasia as she explains things as a woman to a woman. I get my services done as well there to make sure my Toyota runs as long as it can.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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No hidden charges for things you don't want at Toyota of

No hidden charges for things you don't want at Toyota of Greenville. Highest trade in offered of the 4 dealers visited. Omar, the salesperson was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.