Reviews
Service is friendly, knowledgeable and professional....
Service is friendly, knowledgeable and professional. James Johnson has always gone above and beyond to accommodate my schedule.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No issues to resolve
..... thanks for being - polite - professional and to the...
..... thanks for being - polite - professional and to the point!!!! I appreciate the ongoing service over the 50 years I have dealt with Don White..... from Mr. Kirk in the 70's to Mr. Williams in 2020.... Consistent - fair - and fun purchase experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
..... thanks for being - polite - professional and to the point!!!! I appreciate the ongoing service over the 50 years I have dealt with Don White..... from Mr. Kirk in the 70's to Mr. Williams in 2020.... Consistent - fair - and fun purchase experience.
I recently just purchased a 2021 jeep grand Cherokee L...
I recently just purchased a 2021 jeep grand Cherokee L .will was amazing 👏he is Grace for the work.needless to say much.Fast,he don't have time to wait, in and out with the car or truck of your choice. Choose it you own. Simple
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com
We have been getting our cars from Don Whites for 15...
We have been getting our cars from Don Whites for 15 years. Free oil change and tire rotation is a great perk! James is our service rep and he makes sure our car is up to date and everything we need done is completed on time. Never had to wait for car to be finished. Very professional and trustworthy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to service your vehicle in an efficient and professional manner. Thank you for your loyalty to us here at Don White's Timonium Chrysler Dodge Jeep Ram and we look forward to your continued business! Sincerely, Michael Resnick Service Manager mresnick@donwhites.com
The service tech was very professional, explained...
The service tech was very professional, explained everything and kept me updated with time I should have my vehicle returned.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your awesome review, Lisa! We're very happy to hear that our service staff was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com
I recently purchased a 2018 Jeep Wrangler from this...
I recently purchased a 2018 Jeep Wrangler from this dealership, and Barnett January went above and beyond by not just assisting with my purchase, but also by diligently following up, post purchase. There were a few minor items with the Jeep, and rather than refer me to the service department, Barnett personally handled everything with them himself and even drove me to my home. Barnett January made the entire process extremely pleasant, I found him completely trustworthy, and will recommend him to anyone I know in the market for a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Don White's Timonium Chrysler Dodge Jeep Ram satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com
Rob and the gentleman in finance were just as determined...
Rob and the gentleman in finance were just as determined as I was for me to leave with the work can. It meant alot since I needed the work van in order to keep my job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com
The customer service at Don White’s always goes above and...
The customer service at Don White’s always goes above and beyond- even late into the evening when everyone is tired and ready to go home and a Jeep lady stops by for random assistance. Not only did three amazing guys come out of the show room to help me with my 2017 Jeep top, but Buddy Lamont himself stepped outside and worked hard to get the back window attached. I can’t thank everyone enough for their kindness and for the assurance knowing I can always stop by for the smallest to largest thing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com
Shawn was extremely helpful in making sure I was making...
Shawn was extremely helpful in making sure I was making the right investment in the Jeep Wrangler. He was honest and helped me. Ken made the finance process super easy and explained all my options
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com
From salesman Myles, sales manager and finance mgr...
From salesman Myles, sales manager and finance mgr everyone were great. Myles for a young man, had great sales techniques and not pushy. He had everything ready and organized when I came to see and drive our gladiator. Rob the sales manager understood my temporary financial situation due to wife health issues and made our deal work in a way I didn’t feel possible . Finance manager was not pushy and explain everything and I found a coverage that would make wife not worry about driving. But best of all was the Myles stayed late to drive me back to pa to get paper work and check due to wife health . That was over the top until he called me the next day to see how wife and I were doing and how was the gladiator. Not a quick call but a caring call. Highly recommend that team. Some advice when the number isn’t what u want , relax and explain why it doesn’t work to rob and let him work outside the box . Great job guys
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com