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Don White's Timonium Chrysler Jeep Dodge and RAM

(454 reviews)
Visit Don White's Timonium Chrysler Jeep Dodge and RAM
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (410) 324-7659 (410) 324-7659
Used (410) 324-7660 (410) 324-7660
Service (410) 324-7665 (410) 324-7665

Reviews

(454 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Don White's Timonium Chrysler Jeep Dodge and RAM from DealerRater.

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Fantastic sales service.

Fantastic sales service. Our sales gentleman Robert Marsteller did a wonderful job to make the purchase of our vehicle simple and fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

The service was excellent and prompt.

The service was excellent and prompt. . The staff was very friendly and kept me informed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Stan Carder Service Manager scarder@donwhites.com

We had an outstanding service advisor, Mohmand Saeed, for

We had an outstanding service advisor, Mohmand Saeed, for a very complex repair on our Dodge Durango Citadel. He kept us informed on all stages of the work and the SUV now runs like new. He is highly professional and knowledgeable and made the service experience excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Stan Carder Service Manager scarder@donwhites.com

Always fast, friendly service at Don White’s The entire

Always fast, friendly service at Don White’s The entire staff from start to finish couldn’t have been nicer. The service writer talked like we were old friends. I would highly recommend Don White’s to anyone who is looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. Don White's appreciates your comments as we continually strive to do better! Ian Deveroux Internet Director Don White's Timonium Chrysler Dodge Jeep Ram ideveroux@donwhites.com www.donwhites.com 410-666-9600

Don White's has great people who are enjoyable to deal

Don White's has great people who are enjoyable to deal with. They are also fully transparent and fair with pricing. My Grand Cherokee purchase was the quickest car buying process I have ever experienced in my life. This is the second vehicle I have bought from Don white's and I will continue to buy here and recommend the dealership to other people. In years past my wife and I have bought from other dealers in the Baltimore/DC area and the experience was absolutely horrible in comparison. Thank you to Ian and Shawn!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

Service writer Allan S.

Service writer Allan S. is friendly and professional. He kept me informed as to the progress of my vehicle service. My most recent service was an oil change, and it was completed promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Stan Carder Service Manager scarder@donwhites.com

Rob and the team were extremely helpful in getting me a

Rob and the team were extremely helpful in getting me a great deal on the car I was looking for. Very pleasant buying experience. I'll be back in 3 years for my next one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

Nice friendly staff.

Nice friendly staff. At no time was there pressure to buy. My product specialist, Jon Nitchie, provided answers to all my questions and was very knowledgeable and a pleasure to work with on the deal. I found Don White's to be a family owned dealership that has been there for decades and wanted to support a "Mom and Pop business." Would definitely recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

Trevor was awesome.

Trevor was awesome. Truck was filled with diesel and def fluid. Was a 3 hour ride from me and was very happy to other doing business with them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this amazing review! I really appreciate your business. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

After searching for a 2021 Jeep Trailhawk for months,...

After searching for a 2021 Jeep Trailhawk for months, where each dealership I talked with treating me like they were doing me a favor by selling me a car and then asking absolutely outrageous price., imagine how relieved I was when the folks at Don White’s Timonium Chrysler Dodge Jeep Ram treated me more like family than just a guy buying a car. They did everything from finding the car I wanted, to picking me up at the train station when I came to pick up the car. They worked a win win deal and spent hours answering the countless emails and phone calls I made about the car. In the end, my experience was so positive, so professional, that I ended up buying another car one week after getting the first and I did all this from over 3 states away. Don Whihte’s Timonium Chrysler Dodge Jeep Ram is a family run business and its obvious that treating customers like family is in their DNA. When I buy my next car it will be from them, and I strongly suggest you buy yours from them as well. In this screwed up world these guys it and they have my appreciation and loyalty. Special thanks to Ian, Earl, Ken and Justin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com