Reviews
Very efficient with great communication....great...
Very efficient with great communication....great job!...will continue to be my go to place for all my service needs on my 2021 Jeep Rubicon....thanks Jessica!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com
Friendly and knowledgeable staff in the Service Dept....
Friendly and knowledgeable staff in the Service Dept. I'm always greeted with a smile and with great customer service. I asked for an estimate on some additional items, and it was provided and my options were explained thoroughly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for putting your trust in Don White's Timonium Chrysler Dodge Jeep Ram! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com
Rob at Collision Center answered all my questions, was...
Rob at Collision Center answered all my questions, was extremely helpful in getting my Ram repaired, was timely, and very amicable throughout. 10/10 stars. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Michael Resnick Service Manager mresnick@donwhites.com
Scheduled appointment on-line...James Johnson was my...
Scheduled appointment on-line...James Johnson was my service advisor and was as friendly as usual. Van was in and out in no time..everything done as per requested including a carwash. Have been coming to Don White's for many years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com
Super friendly, very attentive to the customers needs. We...
Super friendly, very attentive to the customers needs. We bought our car here, service our car here and will be repeat customers for years to come! Give Don White's the opportunity to exceed your expectations, they won't disappoint!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com
Friendly professional service provided in a timely...
Friendly professional service provided in a timely manner. Despite the fact that I showed up late for my appointment, the service team fit me and finished my oil change and car wash/rinse pretty quickly - definitely under an hour. Waiting area is clean and had no problems hooking up to the WiFi. Everyone I dealt with was personable and nice. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Don White's Timonium Chrysler Dodge Jeep Ram again! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com
Very easy to set up appointment and drop off and pick up...
Very easy to set up appointment and drop off and pick up and washed the car despite a problem with the hose and car was ready on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mel, thank you for the feedback! We are happy to hear about your positive experience at Don White's Timonium Chrysler Dodge Jeep Ram, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Michael Resnick Service Manager mresnick@donwhites.com
Very good service, informative and knowledgeable. Keeps...
Very good service, informative and knowledgeable. Keeps track of service that needs to be done in a timely manner. Always feel like I’m being treated fairly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your kind words about your experience at Don White's Timonium Chrysler Dodge Jeep Ram! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Michael Resnick Service Manager mresnick@donwhites.com
A wonderful experience my wife and I had buying our 2020...
A wonderful experience my wife and I had buying our 2020 Dodge Durango great job to Rob and Woody as everyone at Don White's
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jim, our team is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com
Don White’s service center is fantastic. They are polite...
Don White’s service center is fantastic. They are polite and timely and it’s very easy to schedule service. I appreciate the staff and level of service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We cannot thank you enough for this glowing review of our service center, Sean! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Michael Resnick Service Manager mresnick@donwhites.com