Reviews
Everything was done in a timely fashion.
Everything was done in a timely fashion. Very friendly and helpful in service & sales department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
David, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Stan Carder Service Manager scarder@donwhites.com
Easy car buying process.
Easy car buying process. Excellent service. Friendly staff. Prompt and professional treatment when getting my vehicle serviced as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing review! We really appreciate your business. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com
James Johnson is the best service man they have his
James Johnson is the best service man they have his customers service is the best I recommend him for promotion immediately
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com
My husband and I have purchased 5 vehicles with Rob
My husband and I have purchased 5 vehicles with Rob Marsteller and everything is always a fantastic experience! Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lisa, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com
James my service advisor was fantastic to work with.
James my service advisor was fantastic to work with. Thank you for getting us taken care of!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that James was able to satisfy that. Sincerely, Stan Carder Service Manager scarder@donwhites.com
Staff is friendly and knowledgeable.
Staff is friendly and knowledgeable. The experience servicing my Grand Cherokee was very positive. The service lounge is well-stocked, but most importantly they got me in and out in a timely manner. All you can ask for. Definitely would recommend Don White's for Jeep & Ram sales and service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I look forward to working with you again down the road. Sincerely, Stan Carder Service Manager scarder@donwhites.com
James Johnson was very communicative and answered all of
James Johnson was very communicative and answered all of my questions. Reviewed my issues with me to ensure he got everything and explained what was done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, Julie. Sincerely, Stan Carder Service Manager scarder@donwhites.com
Service Authentic Mopar parts.
Service Authentic Mopar parts. Great Technicians clean waiting area Knowledgeable service writers car wash friendly staff customer service care
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. I feel our service department is what makes Don White's Timonium Chrysler Dodge Jeep Ram special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Stan Carder Service Manager scarder@donwhites.com
Greeted by James immediately upon walking in.
Greeted by James immediately upon walking in. Checked-out expeditiously by Jessica when service was finished. Very pleasant and much appreciated experience after I worked the night shift.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Stan Carder Service Manager scarder@donwhites.com
The service department is excellent.
The service department is excellent. I never have any problems and they explain everything clearly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your input, Laura. We're glad to hear that you are consistently impressed with the service we offer here at Don White's Timonium Chrysler Dodge Jeep Ram. If there is anything more we can do for you please come back and see us any time! Take care! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com