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Don White's Timonium Chrysler Jeep Dodge and RAM

(458 reviews)
Visit Don White's Timonium Chrysler Jeep Dodge and RAM
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (410) 324-7659 (410) 324-7659
Used (410) 324-7660 (410) 324-7660
Service (410) 324-7665 (410) 324-7665

Reviews

(458 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Don White's Timonium Chrysler Jeep Dodge and RAM from DealerRater.

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Our contact is Jess and she is an extraordinary employee.

Our contact is Jess and she is an extraordinary employee. She’s always super nice, knowledgeable, answers questions in a very timely manner and just great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Debbie, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

Good communication.

Good communication. explanations were transparent. I was setup with a rental car asap when my car needed extra time to be thoroughly worked on

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for this amazing review! I really appreciate your business. Sincerely, Stan Carder Service Manager scarder@donwhites.com

James is great to deal with.

James is great to deal with. Very communicative and upfront about suggested service and pricing

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Stan Carder Service Manager scarder@donwhites.com

James Johnson Best Services helper I’ve came acros

I recommend when you visits Don White that you visit with Mr James Johnson he’s the best one there hands down he’s always willing to help you as a customer and the best part he recognizes your face and name and make and model of your car if there’s any promotions coming up Mr Johnson should be the first one considered for the position he’s perfect for what the company is trying to build rather your old or young he relates to you Mr James Johnson is the best at Don whites trust me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

My used car buying experience was excellent.

My used car buying experience was excellent. My salesman, Blake provided me with the best customer service and care. Blake made the entire experience effortless and pleasant. Very honest and very straightforward. I was not only easy but pleasurable. Buy from Don Whites used car lot and ask for Blake.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

The transaction was completed quickly and efficiently and

The transaction was completed quickly and efficiently and everyone I worked with was extraordinarily nice. Best of all, I got an amazing car!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

My service advisor is always friendly and greets me when

My service advisor is always friendly and greets me when I arrive. My appointment time was honored, and my service was completed quicker than I expected. I noticed a minor "issue" after the service. My advisor immediately addressed and resolved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing this great feedback with us. I feel our service department is what makes Don White's Timonium Chrysler Dodge Jeep Ram special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Stan Carder Service Manager scarder@donwhites.com

Fast, courteous service.

Fast, courteous service. Nice waiting area. Free coffee. They also offer free oil changes and tire rotation for life. And my sales person was extremely knowledgeable about Ram trucks. Most of all they are an honest dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

Everyone was very friendly and very knowledgeable about

Everyone was very friendly and very knowledgeable about the vehicle that I purchased. So far, I am very happy with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

Super easy to deal with!

Super easy to deal with! Blake was Great! In and out in a little over an hour witch was fantastic!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this amazing review! We really appreciate your business. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com