Reviews
Great service, clean new facility, friendly informative
Great service, clean new facility, friendly informative service agents, free shuttle service, timely repair. What's not to love?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I could not say enough positive things about Don Whites
I could not say enough positive things about Don Whites of Timonium! I bought my car back in December and come April it was time for my first oil change. They were incredibly helpful from the start and made sure i would have my car done before work. I dropped my car off before they were even open around 7am and everyone at the service center was kind and welcoming! My car was done before 7:45 and they even took it through the car wash. I could not be happy with the service from Don Whites. They truly put there customers first in every situation! A huge thank you to everyone at Don Whites for helping me out and for getting my car done in such a quick amount of time! I will continue to recommend Don Whites to anyone looking for a new vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Maddie, thank you for leaving your review. I know Rob enjoyed putting you behind the wheel of that Compass and we appreciate your relying on Don Whites for your vehicle needs :) Enjoy that Lifetime of Complimentary Oil Changed, Tire Rotations and Car Washes! Ian Deveroux Internet Director www.donwhites.com ian@donwhites.com
The entire buying process was smooth and easy.
The entire buying process was smooth and easy. Everyone was very friendly and knowledgeable. I didn’t feel pressured and would definitely recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I cannot thank you enough for your wonderful review of Don White's Timonium Chrysler Dodge Jeep Ram and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com
The whole entire experience was amazing.
The whole entire experience was amazing. The service rep went out of his way to go the extra mile and everyone there was incredibly pleasant. You all are a breath of fresh air compared to the Westminster Jeep location! I will return even if it's not exactly close to home! Thanks again for everything!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Stan Carder Service Manager scarder@donwhites.com
I stopped-by on Saturday to schedule a service, but they
I stopped-by on Saturday to schedule a service, but they were able to provide the service immediately. This saved me a great deal of time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Stan Carder Service Manager scarder@donwhites.com
Staff took time to explain the details of my financing
Staff took time to explain the details of my financing situation to me. I was not in an ideal situation and they were pretty patient with me and wanted to help. Left with a car that I am quite happy with. Definitely will return for service on my car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com
Great place for your vehicle purchase!
Great place for your vehicle purchase! These guys are a well organized team with a excellent easy buying experience! I would definitely buy more vehicles from them! You should too!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Don White's Timonium Chrysler Dodge Jeep Ram would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com
Alan always makes a visit to the dealership a positive
Alan always makes a visit to the dealership a positive experience. He is organized and treats me like a customer. Nothing really ever seems to be an issue when working with Alan. He is truly an asset to the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Stan Carder Service Manager scarder@donwhites.com
My service advisor who handles my vehicle when I bring it
My service advisor who handles my vehicle when I bring it in is Alan S. He is very professional,kind,and speaks to me as family I appreciate his attitude and all should know that attitudes are contagious and it would be helpful if the world could catch his attitude… thanks again Alan S !!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Alan S. of the service department for your wonderful attitude God bless
Jess took excellent care of me.
Jess took excellent care of me. The manager ensured the expensive repair was covered under a warranty. The shuttle driver was courteous and efficient. I also enjoyed the free soda and snack:)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Stan Carder Service Manager scarder@donwhites.com