Reviews
My Honda 2013
Did not get iPad advertised in newspaper.did not need it but it was princabel Called customer relations manager &left mess.never called back. Was a good experience
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tom and Pat, Thanks for this positive feedback. We hope to serve you in the future.
New Odyssey Purchase
While most visits to a car dealer are about as pleasant as a root canal, the people at AutoNation served up information without the pressure. I got a sense that their day would not be ruined if I didn't buy the car, so I was able to make a good decision without any duress. Interestingly, I had not planned to stop by the dealership, so arrived on my motorcycle in a tee shirt and shorts, yet was treated as if I was wearing a suit. Both my Salesperson Ginior, and the manager, Gus without much delay provided a fair offer for vehicle and my trade-in, and I was out in a relatively short period of time. It is my third vehicle purchased or leased from this dealership - good job.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello and thanks for this feedback. We're thrilled you had a positive experience at our dealership. Hope to see you again in the future. Happy motoring!
I first went to Coggin Honda and it felt like a car sweat...
I first went to Coggin Honda and it felt like a car sweat shop. There were like 25 salespeople running all over the place but I didn't see any cars being sold. They were also trying to hustle me. The sales guy was nice though but he had to follow protocol from management I'm sure. I had been in touch with AutoNation as well and then contacted them after the not so good experience at Coggin, I contacted them again and was put in touch with Fernanda. I was dealing with someone else first via email and they gave my info to Fernanda. I'm glad they did! She was very friendly and she made me feel like I've known here already. Very personable and that is not something you find in car sales for the mostpart. She even wanted to make sure I made the right color choice. I questioned it and she said are you sure you want that color (Tiger Eye). Even after the sale she kept in touch to make sure everything was going well with my new Accord Coupe. I just sent her a message the other day when I had a question and she got back with me right away. Great customer service and this is after I went to another dealer that was playing games and trying to sell me accessories that I didn't want. That was the dealer mentioned earlier. Fernanda is an asset to this dealership. Thanks Fernanda!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service is great!
We have been purchasing Honda cars for years at this dealership. This is our second experience with Leon Mason and have been completely satisfied with his great service. Would go to no other dealership. Donald and Lois Roberts
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Donald and Lois, We're thrilled you had a positive experience at our dealership. Thanks for your loyalty, we appreciate your business. Hope to see you again in the future. Happy motoring in your Honda!
Best buying experience from a Dealership
From the very start with an email communication and to meet with Sam Baradhi and the rest of team was the most pleasurable experience felt. The dealership is truly a state of the art facility. I had been shopping for a few months and visited quite a few dealerships that were disappointing in their tactics, communication and presentation. So it was a most welcomed surprise to be treated as part of the family and see an immaculate vehicle,dealership and staff with class. Thank you so much Sam and Autonation for an amazing buying experience. A.S.K
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello and thanks for these comments-- we appreciate your feedback. Customer service is our top priority so we're glad you are satisfied. We hope to see you again when you're in the market for another vehicle.
Easy purchase Easy experience!
I had a very quick and easy decision. Bill Coley, my sales consultant was so prepared thay he was able to respond without hesitation to my every query. My purchase decision was unaffected by the other support staff even those that I met were courteous and warm. My only negative was for the dealer offered Honda Care which I thought was too expensive at 1060. Except for the state of Florida it is offered for 650.00. I declined the dealer offering.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so happy to hear that you were well taken care of by Bill and the rest of the team. Please don't hesitate to contact us with any questions and we hope to see you in your new vehicleon the road soon!
We bought a new Accord from Fernanda at Autonation Honda....
We bought a new Accord from Fernanda at Autonation Honda. She is a terrific salesperson. She listened yo us as we stated our priorities and matched a model that is perfect for us. She worked with the financial people and managers to get us a good price of the car and a good deal on our trade-in. She explained the amenities of the car and help us to sync our cell phone to the car's bluetooth system so we can dial with speech and talk hands free. She showed us how the new features we were unfamiliar with worked and encouraged us to call her with any questions we might have going forward. We have indeed taken her up on this offer and she gets the correct information to us. She is very knowledgeable and takes the time to ascertain what our needs were and what was important to us. She has also stayed with us post sale to answer our questions and help make ownership a breeze. The service department is also very good. We brought our car in for window tinting. Travis coordinated our efforts and say to it that everything was done problem. Once when we though we had a problem with the door gasket we brought the car in and were seen. The gasket my husband had notice was correctly placed and Travis took the time to explain to him why it was designed that way and how it worked. He also answered some other design issues my husband had. We also enjoy that they have a courtesy car that takes us to restaurants or the mall while our car is looked at. The drivers are very pleasant and prompt. The car is ready in the time we are told it will take and it is delivered having been washed and dry. It is a very nice experience to work with this dealership. All the people we worked with were pleasant. We also highly recommend Fernanda as a salesperson. We couldn't be happier with our new Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
H. Brooke Laggner, Fernanda Sgrigneri, and Daryl made...
H. Brooke Laggner, Fernanda Sgrigneri, and Daryl made this purchase the best car buying experience I have ever had. Everyone was pleasant, polite, courteous, helpful and consummate professionals! The deal was very fair and easy negotiations. I would definitely buy another vehicle from this dealership and will recommend them to all my friends. They were AWESOME!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was in the market for a 2013 Honda Accord. So I...
I was in the market for a 2013 Honda Accord. So I decided to go to my local Coggin Honda of Orlando dealership. After a horrible experience with them about 3 years ago when I was looking for a Honda Civic, I said why not give them another chance. I was DEAD WRONG! Besides the very friendly salesman, the whole negotiating experience was a big waste of my time. Not to mention the very slick and pushy General Sales Manager who just sits there, and talks trash about other dealerships and why his is the best. Clearly they were not the best with their prices and pushy atmosphere. They advertise "Best Price Guaranteed". So when I asked the General Sales Manager if he will live up to it, he says, "That, my friend, does not exist". HA what a JOKE! After leaving with a very bad taste in my mouth, I called up AutoNation Honda Sanford. Spoke to Gus, the Sales Manager, on the phone about pricing and availability. He beat Coggin's price by a mile, and it was over the phone! NO GAMES. When I arrived, I was greeted by Daryl Miranda, the Sales Consultant. Daryl was quick to show me the exact car I wanted, and after I said yes, he started paperwork immediately. He was amazing. Daryl and his partner, Fernanda Sgrigneri, were very friendly. They made me feel relaxed and comfortable to be there. It felt like I knew them for years. My financing was handled by Robert, the financial officer. He finished my paperwork lightning fast. My overall experience was quick and painless. This is definitely where I will be buying my next car if it is a Honda. Take it from me, I am a very savvy shopper. If you are looking for very competitive prices, if not the best, and a friendly atmosphere, go see Daryl, Fernanda, or Gus at AutoNation Honda Sanford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience,the best very helpful
This was the best,easiest buying experience I've ever had . Thanks to Sam Baradhi and also to Sam Soleiman in finance was very helpful.thanks for a great buying experience guys. Will recommend to all my friends...love the Pilot again Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase