Reviews
My wife and I have bought or leased 3 Hondas at Courtesy...
My wife and I have bought or leased 3 Hondas at Courtesy since 2010. Sam Baradhi has given us excellent service and great deals. Pleasure working with him and the entire team at Courtesy Honda. Mike Suleiman made sure everything went smooth, as did Mark Dowell and Sammy De La Rosa. Charles Twilley and Sam Suleiman, helped out on explaining the workings of the radio/Blue Tooth on my wife's CRV. Service department has been great in resolving any issue and always has my car clean and shiny when they are finished. Prompt, knowledge and eager to please. Love our Hondas! That 2012 Odysessy is a GREAT van. Super comfortable, drives like a dream and it can haul ALL kids, stuff, sports gear and tow our boat too! My wife loves her CRV for zipping around in her travels and its great gas mileage. SO if you need a car truck or van, CALL COURTESY and go see Sam Baradhi and the team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi D! Three since 2010!? Now that's loyalty!Thanks so much for the positive review! Sounds like the guys worked together to make sure you had a great 3rd purchase from us. We appreciate the chance to work with you again and remember, you can call 7days a week for assistance. Drive safe! -Courtesy Team
I really like the purchase we made at Courtesy Honda. We...
I really like the purchase we made at Courtesy Honda. We received an excellent car. I rated customer service/quality of work/friendliness with a score of "5". The reason is because I felt that it was a genuine experience. At the heart of everything, that's what I'm looking for in any kind of service... genuine behavior towards me as a customer. I rated "overall experience" and "Price" with a "4". One of my stipulations was that I did not want too high of an interest rate. When presented with the interest rate, while still out at the lobby tables just prior to filling out paper work with our Finance Manager, I asked for a lower interest rate if possible. The form went back to the front desk and came back within a minute with a lower interest rate as I requested. The difference in the interest rate made a substantial difference in the amount of our monthly payments over the life of the loan. This action alone made me wonder whose best interest was at heart. Ultimately, we're looking at 2 completely different total prices for the car, depending on which interest rate was used. I'm glad I asked. I feel bad for the person that doesn't think to ask and ends up paying more. Personally, I want to know that Honda is doing everything to secure my lowest rate, without me having to investigate. As small as the action was, it spoke volumes to me, especially when we're in an economy where people are hurting financially but really do need a reliable vehicle and the best thing to do is finance. The Sales and Leasing Consultant I worked with was great! I really enjoyed working with him. He's the one that helped negotiate it at the front desk with the loan officers. I would definitely recommend him to my friends. Next car I buy I will definitely have him be our point man. Our financial manager was also great. He was quick, efficient and helped bring clarity to the financial packaging of the sale. Overall, the car is great, the people I worked with were great. It was just that one issue with interest rate of our loan. And let me be clear, that had nothing to do with our Sales and Leasing Consultant or Financial Manager. I can only speak the highest of them and their service. In the end, I will definitely recommend Courtesy Honda to others. My only recommendation would be that Honda strives to ensure the overall best deals and rates for its customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi ancperrin! We are happy to see your positive review up on DealerRater! Interest rate is an important topic to many of our customers. That's why we use the patented processes for discussing and disclosing all the figures on our SmartChoice Menu. Thanks for your business please call or stop in wif you need anything! -Courtesy Team
The dealership is always pleasant and clean, and the...
The dealership is always pleasant and clean, and the staff is friendly an attentive to my needs. Bill Coley is always ready to help and is very effective when selling me a a car. I have bought many cars from Bill, and its because he shows me the respect and dedication I expect from a salesman. Both Kevin and Eddie follow the same customer service I feel with all the staff at Courtesy Honda, and always give me the deals I can feel good about when I drive off in my new vehicle. As I mentioned, I have bought many vehicles from Courtesy Honda and visited the service department many times for routine maintenance, during does times I would like to thank Tom Welch for all his help which makes my appointments with service go that much better. In summary, Courtesy Honda has been a good friend to me when it comes to selling me a vehicle. Thank You, George Osma
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ispi007! Thank you for your recent Review! Being your latest purchase from Bill, congratulations on your newest Honda! Tom will always be ready to help you maintain and care for it as well! Thanks for choosing Courtesy..again! -Courtesy Team
Amazing experience! I was able to do everything over the...
Amazing experience! I was able to do everything over the Internet & then just come in & sign the papers. No pressure sales & they gave me the best price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Jessmc500! No pressure is what we are all about! Thank you for sharing your experience! Drive safe, and call Skip if you need anything! -Courtesy Team
We were looking for a car for almost a year. After...
We were looking for a car for almost a year. After dealing with many dealerships and many salesmen, we finally bought a van from Leon. He was so pleasant to deal with and gave us EXACTLY the deal we were looking for. We actually brought home a Sienna the weekend before but the dealership wouldn't budge on price. So, we ended up at Courtesy and are so happy with our new Honda!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi elemkc! Leon is a great associate and has helped many customers over the last seven years with us. Thanks for choosing us over the others, and leaving a review for Leon on DR was very kind. Congrats and enjoy your new Odyssey! -Courtesy Team
The team at Courtesy Honda, Wes, Skip and Mark listened...
The team at Courtesy Honda, Wes, Skip and Mark listened to me. The criteria regarding price, fuel economy and a car that holds resale value was/is very important to me and they worked hard in every aspect to make this a pleasant experience. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Grumaw! Glad to hear you enjoyed your purchase! Listening is what Wes, Skip and Mark do! Thank you for your business! -Courtesy Team!
I have never worked with such a fantastic team when...
I have never worked with such a fantastic team when buying a car. They looked out for me and the best interest of my family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kjhnsn7! Thanks for your review! We enjoyed working for you on this purchase! Come again and drive safe! -Courtesy Team
Skip was a great person to work with, he is very down to...
Skip was a great person to work with, he is very down to earth and made me feel comfortable and went above and beyond to help me get the deal I wanted. This is the second car I have bought from this dealership and I will continue to come back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi fforet! Thanks for car number 2! We want to say thanks, not just for your purchase, but for also taking time to leave a kind review on DR! Please drive safe, and enjoy your new ride! -Courtesy Team
Bill Coley is the reason we keep coming back to Courtesy...
Bill Coley is the reason we keep coming back to Courtesy Honda in Sanford. We first met Bill in 2010 with our first purchase. Bill has always made us feel very welcome and comfortable with the whole buying experience. His calm demeanor and patience is impressive; and he has always been respectful throughout our our time at the dealership. The entire team worked well with us, including Mike Suleiman and Eddie Santiago who were equally helpful. They were willing to answer all of our questions. I would recommend anyone to visit Courtesy Honda at Sanford for their first car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello rmlalji! Bill, Eddie and Mike really enjoyed working with you on this one. Thanks for coming back again and allowing us the opportunity. Whenever you need anything just call or stop in. Thanks for your review! -Courtesy Team
Mark and Skip Sage were absolutely teriffic when we...
Mark and Skip Sage were absolutely teriffic when we purchased a vehicle with Courtesy Honda today. I cannot imagine a more comfortable and friendly experience purchasing a vehicle! These two will always have my business!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car