Reviews
My wife and I were in the market for a new family car. ...
My wife and I were in the market for a new family car. We ended up at Courtesy Honda where we were helped by Brian Alburtus. He knew exactly what we were looking for and provided several options for us. Our decision was simplified due to his great knowledge of the industry and its products. I will never buy a car from another salesman after dealing with Brian. His professionalism coupled with his easy going, no hassle approach put us at ease from the moment we walked onto the lot. If your at Courtesy Honda in Sanford do yourself a favor and ask for Brian!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Ryan! You know, we get great feedback on Brian and yours is another great addition to his review profile! Your time is valuable so thank you for sharing your experience! We are here 7 days a week so always stop in or call if you need anything! Drive safe! -Courtesy Team
Having traveled to multiple dealerships while searching...
Having traveled to multiple dealerships while searching for a pre-owned car, I was very impressed by Courtesy Honda. In particular Brian Alburtus, who stood out as the most personable and knowledgable sales person at any dealership I had been to. Brian's helpfulness rounded out the perfect sale for me. That is why I will look to Courtesy Honda when I'm in the market for my next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello jspeezy! We do like to hear about our customer's experiences and it sounds like Brian made the best possible impression. Thank you for choosing us after shopping around at the other dealers in town! Call or stop in if you ever need anything. We are here 7 days a week. -Courtesy Team
I have always had great service at Coutesy Honda,and...
I have always had great service at Coutesy Honda,and always enjoyed working with Mark. Today he was just as good and courteous and helpful as always. He helped me in my trade for a 2010 Honda Accord. Sammy was great helping and was very good at explaining all the finances. Kevin was polite and helped out also. Mark was right there to greet me when I walked in,and all of them thanked me over and over and wished me good luck in everything. I would definately recommend this dealership to anyone looking for a new or used car in the future,and I will definately be back there again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Scott! Returning customers are our favorite! Kevin, Mark and Sammy want to say thanks for your business and to please call or stop in if you need anything at all. Thanks for your review Scott! -Courtesy Team
This is the 3rd dealership I've ever dealt with for...
This is the 3rd dealership I've ever dealt with for purchasing and the 4th for service and it's by far the best in both areas. Andre was the absolute best salesman I've ever dealt with. He was patient and thorough in explaining everything and never once pressured me for any reason, even though I came in twice (I'm a very cautious decision maker). He's also super sweet and seems to be a very nice, laid back guy. Eddie was amazing with the financing end of things. He understood my financial situation and took the time to work out a financing plan that I could afford. Throughout the process, everyone was helpful and friendly and I highly recommend them. Incidentally, I have used this dealership's service department for years on my old Honda and found them to be consistently fair and straightforward with me (which is why I was willing to travel all the way to Sanford to buy from them as well) Highly, HIGHLY recommend Courtesy for new car purchases AND service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Mdipiazza! Your recommendation means a lot to all of us here. Andre works hard to deliver the best for his clients. Eddie is an experience finance manager who loves helping his customers score a great deal! Taking the time to share your thoughts was very kind, thank you! -Courtesy Team
The dealers listened to my concerns and responded to my...
The dealers listened to my concerns and responded to my needs. Although I occasionally felt like I was getting different answers from different employees, eventually I felt like I received the information I needed to complete my transaction. An example of this was when one employee told me the drive train warranty was $1500 and bumper to bumper would be $400 more .... then later I was told the bumper to bumper warranty was $1500. That was odd.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi Dpross! Thank you for posting your review of Skip and Sam! Your experience is our main focus! Sometimes information can be incorrectly relayed and we want to apologize for not having all our t's crossed and i's dotted in regards to the warranty questions you had. We will continue to work on our communication skills for future customers. Please stop in or call if you ever have questions or concerns. Thank you for your purchase and enjoy your new ride! -Courtesy Team
Brian was very helpful and not pushy like other salesmen...
Brian was very helpful and not pushy like other salesmen can be. He is very knowledgable and had answers to all my questions. I would return to buy another car from him
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Hymelj! Sharing your experience is one of the best compliments we can get! Thank you! Brian works hard for his guests and it sounds as if he did right by you too! Congrats and drive safe! -Courtesy Team
Tim is a GREAT Salesman, I told him what I could affort...
Tim is a GREAT Salesman, I told him what I could affort and he kept me at a price that I was comfortable with! I will go back to Courtesy Honda amd deal with Tim again!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ronald! We are thankful you decided to go with us instead of the other Honda dealers around town. Tim Mcgrath is one of our best and helping you was the highlight of his day. Congrats and drive safe! -Courtesy Team
the best expiriance ever ! Very friendly and professional...
the best expiriance ever ! Very friendly and professional crew. I called skip told him what I needed and when I got there he had exactly what I wanted. great prices !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jalim! Thanks for sharing a review about your experience with Skip! He is a pro and you are the best! Thanks for choosing us over them! -Courtesy Team
I have to say both Mr. Naba and Mr. Baradhi were very...
I have to say both Mr. Naba and Mr. Baradhi were very kind to my wife and I and were willing to work with us in our situation. Mr. Baradhi was pleasant over the phone and at the dealership, he was not pushy and stayed late until we found a vehicle that my wife liked. Mr Naba also was very pleasant and did a lot of leg work in getting us the best financing for our situation. On behalf of my wife and myself I want to thank you for your kindness and fine work....thanks!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Rgorzon! The purchase went well, the financing went well, that is music to our ears! Thank you for sharing your thoughts about the Sam and Sam show! lol Your business is appreciated. Drive safe and congrats on your new ride! -Courtesy Team
I went to Courtesy hoping I could get a nice used car but...
I went to Courtesy hoping I could get a nice used car but due to credit issues I did not think it was possible. However, Mark Dowell was great working out the financing for me. Skip Sage helped me find the car that I really wanted. Neither of them was pushy nor did they try to persuade me on more than I could afford or a higher payment. Wes Williams was very personable and made the money part of the deal very seamless. I absolutely LOVE my new car and would highly recommend this dealership and the gentleman I worked with. Will definitely be back in a few years when it is time to trade this one in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Alison! The names Skip and Mark are beginning to go hand in hand on here! We are happy to know you were pleased with your visit. Pleased enough to write about it online and that means a lot to us, thank you! Call or stop in if you ever need anything. -Courtesy Team