Reviews
Excellent customer service from Jonathan and great
Excellent customer service from Jonathan and great selection of vehicles! Jonathan was very attentive and followed up on all my questions. I was very impressed and happy with the overall experience!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello James, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
I have been dealing with this Honda dealership for over
I have been dealing with this Honda dealership for over 22 years. Up until recently I have been very happy with customer service and the service department. My advisor has been Travis and he has been beyond excellent, always truly concerned with the customers satisfaction. Unfortunately over the last year it is IMPOSSIBLE to get anyone to answer a phone whether I'm calling the operator or the service department. Travis has provided me with his personal cell phone number. Does Honda not care about this situation which is why I gave a not very good overall rating of this dealership. A service advisor should not have to provide his personal cell to customers in order to reach them. Travis and the work performed are ranked very very high but Honda needs to improve the phone situation for customers.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (407) 680-0782.
My service advisor, Rocky, was excellent!
My service advisor, Rocky, was excellent! Kept me up to date with work being done on my car. Also, technician took pictures and documented work, Thank you both for you had work. This dealership was recently burdened with a terrible “hack for ransom” which created havoc for the company, employees and clients!!!! They have worked very hard to maintain service to ALL! It is very hard for our American companies to compete with these hackers and creators of chaos….Billions of $ lost due to these foreign bad actors. I have always been treated well and will continue to use them! AR Longwood Florida
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Alicer, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Anthony and Sosa were great to work with for purchasing
Anthony and Sosa were great to work with for purchasing and financing, would recommend to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Austin, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Sanford. Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent, very professional and knowledgeable.
Excellent, very professional and knowledgeable. Service advisors insure that the customer is taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tboileau, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
My advisor was very inconsiderate.
My advisor was very inconsiderate. No empathy. No understanding. Ultimately, I was charged for an oil change that should have been free.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Sanford take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0782 to discuss what we can do to help.
Great service from the sales department and good pricing
Great service from the sales department and good pricing salesman. Finance dept was easy to deal with as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Amazing service!
Amazing service!! My family and I were taken care off since we arrived at the door. Anthony helped me get a great car and worked with me on getting the best deal. Highly recommend the team here if you are car shopping!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Eduardo, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Sanford. We hope to be of service to you again in the future. Best wishes, AutoNation Honda Sanford
It was very quick service.
It was very quick service. I would bring my car again for the next oil change.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Travis is great!
Travis is great! Very friendly and takes care of you fast and I do not feel like he is trying to sell me on some work I don't need.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!