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GR Auto Gallery

(283 reviews)
Visit GR Auto Gallery
Sales hours: 9:00am to 5:00pm
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Sales
Monday 9:00am–5:00pm
Tuesday 9:00am–5:00pm
Wednesday 9:00am–5:00pm
Thursday 9:00am–5:00pm
Friday 9:00am–5:00pm
Saturday Closed
Sunday Closed
(616) 828-1512 (616) 828-1512

Reviews

(283 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fun place to do business with.

I bought an 84 Corvette from GR autogallery. What an amazing experience. Great people to deal with. This is my first experience with buying something long distance. They helped me every step of the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Randy. Have a great day and enjoy that Vette!

Great experience!

I bought an 84 Corvette from GR Auto Gallery. It was the nicest purchase experience I have ever had. I had so much fun. I recommend going to the show room if you can. That alone is just mind blowing. Just to walk around and look at all the cool cars. Be sure to make an appointment if there is something specific you want to view. They have a very large inventory and the vehicle may need to be moved around so you can look at it. I do not understand the negative reviews for this place. Folks, these are classic cars. They are not going to be perfect. If you are buying a classic car and expecting it to be like new that is not going to be the case. There is always something(s) that are going to need to be done to it. The pleasure and fun of having a classic vehicle is partly knowing that you are preserving a peace of history.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2015 Nissan 370Z

We bought this car “long distance” and it turned out to be a very good experience for us. Everything that was told to us checked out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Scammers

Folks be very careful when purchasing from this business. They are scammers and I can guarantee a lot of these reviews are fake. They sold me a car they said was in running condition; upon arrival it needed 5k of work and the delivery person told me that had to wheel it in the truck. All that and no response/support after the sale. Awful people.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Second transaction with GR Auto

This is the second transaction I've completed with GR Auto Gallery and both experiences have been great. I would highly recommend GR Auto Gallery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thanks for the nice review and happy to assist with your purchase of your 74 Bronco! Keep us in mind next time you purchase or sell your vehicle.

Car was in need of exstensive repair

Car discription excluded all the magor defects. The drivers door does not open or close properly The front suspension is in need of new shock absorbers. Very apparent after the first drive.. I’m sure there are a number of minor defects a car of this age will require attension, this is a normal fact that I would expect to pay for. But to discribe the car to be in good shape is a farse. Charles Albertson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
6 people out of 6 found this review helpful.
Dealer response

Charles The car you purchased was in very nice shape and was a 14yr old Jaguar that will always need some service and attention. We happily shared with you are inspection and alway welcome a 3rd party inspection or review of the car in person. The car was as described and doors opened and closed as well as performed nicely on our inspection test drive. Enjoy the car and thank you for your business!

Hard to Find Car in Under a Week

I had been searching for a specific car with low miles, body in great shape, and no after-market modifications. That's a struggle for a limited edition car made in 2001, but GR Auto Gallery had it. I sent an email on the weekend and had my first human reply on Sunday. From then, via only email, we came to a very fair price quickly and I was picking up the car four days later. No hiccups, the car was absolutely as expected, and prompt service from start to finish. Thanks, Laura!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Mark and glad all worked out for you and were happy!

SCAM ARTISTS, NOT CAR GUYS, THEY WILL LIE TO YOU.

ABSOLUTE CROOKS. After fraudulently, and admittingly, selling me a vehicle that was advertised completely incorrectly, one of the owners decided he would rather get into a lawsuit with me then pay for the shipping of the vehicle that he sold me via complete lies. Upon deciding I would be better off not going through the hoops of "not leaving a bad review" then he would pay me back, and I would have to eat the shipping, I'd rather keep the truck, and make sure that every review and everyone knows that GR Auto Gallery is not only run by a bunch of amateurs, who dont know left from right, but also a bunch of CROOKS who knowingly sell RUSTY, FAULTY, and MISADVERTISED cars. Don't let their "$1000.00 Detail fool you, these guys are absolute crooks. If anyone needs to reach out to talk about buying a car from them, I have all of the documentation from these crooks. They belong behind bars, not behind desks.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
4 people out of 4 found this review helpful. Did you?
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Dealer response

Harry, sorry for your experience, but I do find it far fetched but happy to assist. We take over 100+ photos, two videos, several underneath shots and specifically point out blemishes or areas of concern on ALL of our vehicles. We have been in business for over 10yrs and would not still be in business if your review was true.

Dealing with a great dealership

I was looking for the perfect car for me and lo and behold, in steps GR Auto Gallery. I am a diehard AMX guy and they had the one I've been looking for. I spoke with Ralph and he was able to answer all my questions and helped me with the process from start to finish. I had enough confidence in him that I didn't see the car in person until it was shipped to Amarillo, Texas. It was exactly what was represented. I got it at a fair price and absolutely love this car! I wouldn't hesitate to recommend GR Auto to anyone looking for the car of their dreams. Their staff and service are second to none.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No Response

Dealer did not reply to my inquiry placed through cars.com. Dealer did not reply to my inquiry placed through cars.com. Dealer did not reply to my inquiry placed through cars.com.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Sometimes cars are sold before we can answer all inquires, hardly a reason to give us a 1 star review for being successful on selling are vehicles quickly!