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GR Auto Gallery

(283 reviews)
Visit GR Auto Gallery
Sales hours: 9:00am to 5:00pm
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Sales
Monday 9:00am–5:00pm
Tuesday 9:00am–5:00pm
Wednesday 9:00am–5:00pm
Thursday 9:00am–5:00pm
Friday 9:00am–5:00pm
Saturday Closed
Sunday Closed
(616) 828-1512 (616) 828-1512

Reviews

(283 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The accepted my deposit and did not deliver vehicle

Theft by services, they accepted my deposits and did not deliver the vehicle from the seller. When i contacted the manager he said that he would not honor the agreement and deliver vehicle

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.
Dealer response

Not a true statement.

JPJM3

Goran P is the sales manager and a complete fraud. If you want to lose your deposit money and never get your product then yes by all means do business with them. stay away stay away or you will be sorry

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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DONT DO IT

SAVE YOU A HEAD ACE THEY DONT KNOW WHAT THEY ARE DOING AND FULL OF LIES WHAT A WASTE OF MY TIME AND ENERGY F

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
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Dealer response

Not sure how you consider this a helpful review as we do our best to answer all questions and are the first to admit that we dont know EVERYTHING about all the cars that were ever manufactured. Happy to assist in any way for all of our customers. Good luck!

PERFECT 2016 CHALLENGER HELLCAT

Great place to find all sorts of cars in great condition. Staff was very friendly and helpful in answering questions I had. Hellcat was in perfect condition, and dealer was happy to help me with purchase. They will go out of there way to satisfy you and your needs. GR Auto Gallery will now be my go to for purchases of cars. Employee dealt with was Goran, and a really good guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

PURCHASE OF CHALLENGER HELLCAT

GREAT SUPPORT, AND VERY FRIENDLY STAFF. A REAL PLEASURE TO WORK WITH AND DEAL. I WAS EXTREMELY SATISFIED. VERY CLEAN AND IMPRESSIVE LOCATION. LOTS OF CLASSIC VEHICLES.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Successful '66 Mustang purchase

We knew the car we were seeking and, one weekend, it popped up on the GR Auto Gallery web site. It was a 1966 with lots of newly-replaced features. Because it was old, it died in their parking lot after a test drive. We wanted the car, faults included, and GR Auto Gallery worked well with us to make it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Successful '66 Mustang purchase

We knew the car we were seeking and, one weekend, it popped up on the GR Auto Gallery web site. It was a 1966 with lots of newly-replaced features. Because it was old, it died in their parking lot after a test drive. We wanted the car, faults included, and GR Auto Gallery worked well with us to make it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Grand Rapids Auto Gallery and TOWZ R US Transport

So excited, just received my dream car today from Grand Rapids Auto Gallery and via enclosed carrier, by Steve @ TOWZ R US, Dolton, Illinois. GRAG and TOWZ R US both get a 10 out of 10 score from me! Excellent website and true imaging of the vehicle by Katie; Excellent communication between myself and Goran Purkovic, Sales; Liz Burke, with post sales info; and John Hoekstra, managing the transport. John hired TOWZ R US, and Steve, a car guy himself, took amazing care of my car and delivered less than 48 hours after picking up in Grand Rapids, and driving to Colorado. He was amazing. Super friendly and shared many cool stories. The Team hosted me visit to Grand Rapids and my thing is, if you are going to buy a car over the internet, you ought to do due diligence and go visit that seller. You can not appreciate a car by photos alone. Highly recommend Grand Rapids Auto Gallery and buy only after you go and meet the car and Team. They had no expectations that I would buy but were there to assist whatever I asked for. Goran picked me up at the airport drove me to their facility across the street from the airport, and said, let me know if you have any questions. You can tour, your can test drive, whatever, jsut let us know what you need! I truly enjoyed the experience and would buy from GRAG again in the future and have John rehire, Steve at TOWZ R US. Perfect transaction

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GRAG Took the drive, Made the deal, So pleased!

Wanted to own a Chevelle SS again. Began my search. Found exactly what I was looking for at GRAG. Shaun was top notch! Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My GR Auto Gallery experience

Id been looking for a 1968 AMX for some time when I came across several advertized with GR Auto Gallery. I had never entertained the idea of buying "blind", let alone from someone I had never dealt with. I submitted my number and email and was contacted the next day. The salesperson was very up front and honest about the vehicle I was interested in. It was shipped to a dealership in Amarillo, Texas, where it was gone through and deemed ready to run. It was everything GR said it was, and more. Although I bought it to drive on Sundays and special occasions, it's managed to be driven daily since I got it. I would like to thank their staff for their professionalism and honesty, and I wouldn't hesitate to use them again, or recommend them to a friend. Thanks GR, for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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