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GR Auto Gallery

(283 reviews)
Visit GR Auto Gallery
Sales hours: 9:00am to 5:00pm
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Sales
Monday 9:00am–5:00pm
Tuesday 9:00am–5:00pm
Wednesday 9:00am–5:00pm
Thursday 9:00am–5:00pm
Friday 9:00am–5:00pm
Saturday Closed
Sunday Closed
(616) 828-1512 (616) 828-1512

Reviews

(283 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Worst ever car buying experience!

Recently purchased a 1986 Ford F150 and had it shipped to WY. When I picked up the truck and drove it, it only made it 500 yards before it broke down! Almost $4,000 of repairs later i have it back and it looks like there's now a transmission issue... I've never been more dissappointed in my life with a purchase of a vehicle. I was offered $500 by GR to help defray costs, I think they need the $500 more than I do! By the way, truck cost $14,500! Im now into it for over 20k and counting....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Daniel Miller

Arrived at GR Auto Gallery for an appointment with Ralph Suk. Having the appointment helped Ralph find the two cars that we were interested in ahead of time. With the help of Ralph we checked out the two vehicles that were of interest. After close inspection, we found that neither were quite what we had in mind. Ralph had recommended that we study the photos before our visit. Good advice.There was no high pressure. When we finished with the two cars, Ralph suggested that we check a 2007 Audi convertible. Having had other Audis, we were glad to check it out. If we had a question and Ralph didn't know the answer, he was willing to make some calls and find the answers. After a great visit at GR Auto Gallery, we came home with a bright red Audi convertible. We look forward to going back and checking out the rest of the inventory. What a candy store for car nuts. Thanks again, Ralph.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

GR auto was very professional from the sales staff to the service staff to the manager. I am very pleased with my sports car. I highly recommend this company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mr. KenW

Bought a 57 Metropolitan from Goran, the salesman, and everything was on the up and up. Price, paperwork and delivery was exceptional. I am aTruly satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1969 Firebird Perfection

I worked with the Chris (owner) for a few months trying to find my first muscle car. I have been an enthusiast for a while and received an excellent education from Chris. He found me the perfect car. 1969 Firebird 350 in amazing condition. They have an incredible collection of classics, they are honest, and have amazing customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service

I am an overseas buyer and could not fault service, knowledge and support provided. Looking forward to doing repeat business with GR Auto Gallery GR.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sellers Experience

I sold my collector car to GRAutoGallery. They were very professional in their inquiries regarding the condition of the car and did not attempt to low ball an offer. Communications with this dealer were very professional and I wouldn't hesitate to buy or sell with this dealer again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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GR Auto Gallery- Worth Their Weight In Gold

These guys know cars, period. They have a man-cave filled with over a hundred examples of classic, vintage and rare vehicles that generates memories for some, dreams for others, and testosterone for all. They have a detail department that brings out the true beauty of each car, they shoot a billion great photos of it, and they sell to a private client base like no other. What this means is they pay for themselves over and over again. When you sell through an elite dealer to elite regular clients that trust GR Auto Gallery's sterling reputation, you get far more than you would've gotten via other sites, purveyors and means. They have sold 6 cars for me and in every case they have gotten a "fair value" that I truly believe exceeded what I would have netted doing it on my own. I'll see you guys there next time...it's just a cool place to visit and drool, and I highly recommend doing at least that. You'll be there at leaset an hour ogling the treasure and scheming how to buy that one right over there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dedicated sellers with great inventory

These guys know cars, period. They have a man-cave filled with over a hundred examples of classic, vintage and rare vehicles that generates memories for some, dreams for others, and testosterone for all. They have a detail department that brings out the true beauty of each car, they shoot a billion great photos of it, and they sell to a private client base like no other. What this means is they pay for themselves over and over again. When you sell through an elite dealer to elite regular clients that trust GR Auto Gallery's sterling reputation, you get far more than you would've gotten via other sites, purveyors and means. They have sold 6 cars for me and in every case they have gotten a "fair value" that I truly believe exceeded what I would have netted doing it on my own. I'll see you guys there next time...it's just a cool place to visit and drool, and I highly recommend doing at least that. You'll be there at least an hour ogling the treasure and scheming how to buy that one right over there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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All Praise

In all candor, I could not have picked a better person than Keegan Eckert at GR Auto Gallery to help with the purchase of the miraculous Mercedes-Benz 300D, without pressure or sales? strategy. Incredibly prompt in communicating and eager to answer questions and concerns, I do not think I would have even entertained buying a car at such a great distance. Incredibly honest and thorough, he knew the car as if it were his very own. He not only made the transfer very simple, he was genuinely pleased to follow-up once the car arrived at my door. The car as well as Keegan Eckert himself exceeded and continues to exceed all expectations. Thank you, and thank you too, to John, who expedited and ensured the safe trip of the car across the U.S.! Cheers!?Kirk Reynolds

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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