Reviews
Dealership experience was great!
Dealership experience was great! They gave us time, listened and answered all of our questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re so glad to hear you had a great experience with us! It’s important to us that our customers feel listened to and supported, and we’re happy we could answer all your questions. We look forward to helping you again in the future!
....all good thanks to Laura Moher.she knows how to close
....all good thanks to Laura Moher.she knows how to close a deal!you go girl!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great staff, Excellent service.
Great staff, Excellent service. Helped out with transporting car back to Illinois. Great overall experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We're glad our team could make your experience smooth and help with transporting the car to Illinois. We appreciate your trust and look forward to assisting you again in the future!
All I can say is they are thieves and should be sued and
All I can say is they are thieves and should be sued and every employee should pay a every single person back. I wish I would have seen all these reviews before my purchase.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased the car from what I thought was GRAuto
I purchased the car from what I thought was GRAuto Gallery but when we finalized the deal I was actually purchasing from Wheelz and Deals. Not sure of the connection there. Also, if buying from Grand Rapids store be certain to do your own thorough due diligence. Do NOT rely on the dealership to volunteer issues they know about the car. Also, do not use Fox Ford for any pre purchase inspections. as it was definitely the most incomplete and useless inspection I have ever had done.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Jeff We do have two names for our owned inventory (Wheelz) and our consignment inventory (GR Auto Gallery) per state law. We have multiple independent inspection companies we recommend and you decieded on who you wanted to use. We have no problem answering any question to the best of our knowledge. We do not hide things and are here to assist. Look forward to working with you in the future.
I inquired information on a 1979 Camaro Z 28.
I inquired information on a 1979 Camaro Z 28. John Burns emailed me asking about my possible vehicle to trade in. He told me he needed my VIN number for a Carfax. I never heard anything back from him.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We have an online form for trade ins to insure all information is accurate and we get as much info as possible to value your trade. Happy to asssit.
Instant response to buy the car….
Instant response to buy the car…. When I mentioned a trade…. No response back So, I will keep looking
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We always work with trades and require information from our customers to insure a simple process. Never received a form back from you.
Not good they did not call me Back so I’m no going there
Not good they did not call me Back so I’m no going there sry
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Not how we do our sales process. We have very diliegent sales staff that are always following up with our leads.
The dealership called me to discuss the vehicle I was
The dealership called me to discuss the vehicle I was interested in. It wasn't for me but the fella I talked to wasn't pushy and very professional.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
GR Auto Gallery was easy to work with and answered all of
GR Auto Gallery was easy to work with and answered all of my questions promptly and thoroughly. Jacob was accessible and knowledgeable. Buying from out of state and online, car was described and shown the same way it was delivered. A great buying experience and felt confident in the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase