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USA Auto Center Inc.

(214 reviews)

Reviews

(214 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Happy

I have purchased a car from USA auto center ,and had the best experience in buying my BMW X6. (That what I was looking for)I would highly recommend USA Auto Center to anyone. Tony is wonderful to work with. Thank you Tony for everything,and taking care .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Personal, relaxing and efficient

The car buying process was easy, personal and relaxing. The entire process - from test driving to completing the paperwork to do a cash transactions took one hour. Incredible!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing service! I felt like family

First off thanks so much Tony!! I bought a used car from Tony and it?s been great, he made sure the car was in great shape and even continues to call and make sure everything?s fine and if needs repairs will help get that done as well...I can honestly say I?ve never had that kind of attention from any dealerships. USA Auto will definitely be getting my returning business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly Professional and Best Car Buying Experience

I am loving my Mercedes. I had the best car buying experience. I was treated with respect and dignity and deler got me financing for my car. I felt like I was part of dealers family. I will recommend this dealer to every one. This dealership is ran by a family. They treat every one like a family. I saved on my purchase. I recommend him very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A wonderful buying experience !

I bought the car within two hours. I am really glad that the dealer was honest , there were no hidden fees. Highly recommend. Great service and low price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Never responded to me

Emailed regarding a vehicle I was very serious about buying. I never received a response. After the second email without a response, I decided to shop elsewhere.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We are astonished by your review. So Sorry that we missed your email. Best and preferred way to reach us is only by a phone 303-761-5000. How ever we try our best to respond to all emails. Some times emails go to junk folder. We do not check our junk folder. Next time please call us and leave a voice mail. We will call you back as soon as time permits. I feel that there is no justification for a 1 star review since you never had a real business experience / communication with us. Our other customers feel differently about us. Have a blessed day. UACI

VW CC Great Car

Tony was great working with. Made purchasing a car nice and easy with no pressure. The process was quick and Tony explained everything clearly. Would highly recommend to anybody looking to purchase a car. Go to USA Auto Center and talk with Tony. He has what your looking for and if not he can find it for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Manager

Great car at a great price!! Tony was fair and honest. Would very much recommend usa auto center for your next car purchase. Thanks Tony!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Idontknowwhatthatmeans

I really liked the way Tony handled my purchase. I got a great car at a great price with everything disclosed. He went out of his way to deliver the car to my mechanic so I could inspect the car before buying. I have already asked him about my next purchase. Mike

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Many thanks for your kind words. I am glad that we were able to provide you with a top notch service. Customers are Number-ONE and their satisfaction is our goal and top priority. Please keep us in mind for every car purchase in the future. Your review is very much appreciated.

Great experience

Overall great experience. Good price and very professional service. I would highly recommend anyone looking for a used car to visit Tony.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Many thanks for your kind words. I am glad that we were able to provide you with a top notch service. Customers are Number-ONE and their satisfaction is our goal and top priority. Please keep us in mind for every car purchase in the future. Your review is very much appreciated.