AutoNation Ford Tustin

GREAT DEALERSHIP EASY TO DEAL WITH MADE THE BUYING PROCESS REAL EASY !nice clean suv drives great

I had a wonderful experience here. The associate I spoke with was polite and efficient. He called for a ride for me right away after taking my car, the service was performed quickly, and I was notified when the car was ready. I was pleasantly surprised to find that my car had been washed as well.

I purchased the 2008 Cadillac CTS on April 30, 2022. My experience dealing with Roberto, sales person, and the two gentlemen in the Financing Department were terrific. I did however address with Roberto a few issues/concerns regarding the vehicle the day after I purchased it 1 A significant wind noise coming through the cabin while driving on the freeway. Roberto informed me that a new drivers door seal had been ordered for the car but the part had not been delivered to the dealership yet as of the day I took possession…Roberto told me that the dealership or service department would call me when the part comes in and will set up an appointment time to install it. I’m hopeful that will take care of the wind/air noise that is coming in through the .cabin. 2 I also came by the dealership the day after I purchased the vehicle and saw Roberto. I demonstrated to him that the drivers side power seat switch works intermittently, which he observed first hand and that a “check/ service tire pressure” message appeared the same day as well. Roberto assured me that your dealership would address and resolve these issues/concerns when I bring the vehicle back to have the door seal replaced that is on order. So far my experience with Tustin Ford has been very positive. I look forward to coming back for my appointment with the service department to take care of the few issues/concerns as mentioned above. Sincerely, Kurt Freck

I took my 2018 f 150 in for its 30,000 mile maintenance, now my tire pressure display won’t work.

Friendly, fast and thorough. I’ve been a service customer for a long time at AutoNation Tustin and they have always done great service and fair too. On my recent visit, Service Writer, Christian Kirk took care of me and my car. They make recommendations to alert owners to what needs to be done and When so it can be scheduled ahead of a failure. I would recommend this dealer.

Very friendly and professional. Had a great experience with salesman Frank. No pressure, just wanted to help .

I scheduled an oil change and an alignment. My overall experience and expectation was very good.

I had an appointment for 10 am, however the lady who was supposed to check me in did not do that till 10:15 and I finally asked someone else to do it for me! She even did not bother herself to apologize for the delay and was taking her time to do other stuff, greeting with her associates and mingling. Even after she noticed that someone else is taking care of me, she did not try to justifying her delay or even fake an apology.

Always prompt and courteous service Cristian kept me updated on the Service needed ,cost and time it was going to take for the service to take He also arranged for a ride home as well as bake to the Service Department when my car was done .He showed excellent PR.

Fantastic staff, very nice lounge and loved the white glove treatment from start to finish! I will definitely purchase from them again if the opportunity arises.