Skip to main content

BMW of Columbus

(788 reviews)
Visit BMW of Columbus
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 1:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–1:00pm
Sunday Closed Closed
New (706) 405-4673 (706) 405-4673
Used (706) 225-8664 (706) 225-8664
Service (706) 225-2990 (706) 225-2990

Reviews

(788 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Fast and easy.

Fast and easy. Always love that they wash and vacuum my car even when I’m just getting an oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Simply outstanding and the greatest car dealership I had

Simply outstanding and the greatest car dealership I had the pleasure of making a purchase in my buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that your car buying experience at BMW Of Columbus was outstanding! Thank you for choosing us and sharing this great review. Safe travels in your new vehicle!

Consumer response

Highway here I come!!

Came into Cols BMW for a 10,000 miles oil change for my

Came into Cols BMW for a 10,000 miles oil change for my 2022 530i. While there I was was also looking for a 330i to surprise my wife for our 45th marriage anniversary. While waiting for my car to be serviced, I met one of the best auto sales people's I’ve dealt with in over 40 years. (James Wade). With his help I was able to provide my wife the exact car she had been sharing with me that she wanted. Thanks James, you helped to make our 45th Anniversary one to remember!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that James was able to assist you in finding the perfect surprise for your 45th anniversary at BMW Of Columbus! It's great to hear about memorable experiences like yours. Enjoy the new 330i and happy anniversary!

Thanks to Mr Wade we have completed car buying experience

Thanks to Mr Wade we have completed car buying experience that is fulfilling. Thank You, and keep up the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that our team was able to provide you with an excellent car-buying experience at BMW Of Columbus! We appreciate your feedback and will definitely keep up the good work. Safe travels in your new vehicle!

Mr James Wade sold me my first BMW in 2010.

Mr James Wade sold me my first BMW in 2010. His expertise and warm personality was stellar then and has continued in 2023. He listens and works tirelessly to ensure that his customers needs are met. My husband and I appreciate his professionalism and his kind demeanor. He is always dressed for success and he wears a warm smile every time we see him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Rhonda! We're so glad to know that James has been able to provide you with such a positive experience over the years at BMW Of Columbus. His dedication and professionalism are truly appreciated! Enjoy your ride, and thank you for being part of our family since 2010.

The Butler’s have a very good reputation and I have

The Butler’s have a very good reputation and I have bought from them several times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Alex, We're glad to hear that you had a positive experience at BMW Of Columbus! Thank you for rating us five stars!

Consumer response

Very good

I made my vehicle purchase 100% over the internet.

I made my vehicle purchase 100% over the internet. It was a post I’ve experience and a smooth transaction

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know your online purchase was a smooth and positive experience at BMW Of Columbus. Thanks for choosing us, we appreciate the feedback!

This was our second purchase from Thomas.

This was our second purchase from Thomas. He is excellent and makes sure everything is exceptional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you taking the time to leave BMW Of Columbus this awesome review, thank you!

I appreciate the valet service.

I appreciate the valet service. My car was repaired, washed and vacuumed, and returned in one day! Great job! And...I forgot my purse in the back of the loaner car, and the valet driver had to meet me so I could retrieve it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Cindy! We're glad to know that our valet service at BMW Of Columbus was helpful and efficient for you! It's great that your car repair went smoothly and quickly. Thanks for sharing this positive experience with us!

Superb customer care.

Superb customer care. We were educated on all aspects of our new vehicle the whole sales experience was conducted professionally and amiably. We had fun!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know you had a fun and professional experience at BMW Of Columbus. We always aim for our customers to feel educated about their new vehicle! Thanks for the review.