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BMW of Columbus

(788 reviews)
Visit BMW of Columbus
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 1:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–1:00pm
Sunday Closed Closed
New (706) 405-4673 (706) 405-4673
Used (706) 225-8664 (706) 225-8664
Service (706) 225-2990 (706) 225-2990

Reviews

(788 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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All staff exhibited exceptional professionalism,

All staff exhibited exceptional professionalism, friendly, helpful and respectful attributes. I truly enjoyed the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that you had a great experience with our team at BMW Of Columbus. Thank you for your kind words about their professionalism and friendliness!

I had a great experience in my purchasing of my vehicle,

I had a great experience in my purchasing of my vehicle, the salesman Jerome Mccray was great he was very knowledgeable and answered all my questions about the vehicle that I purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had a great experience purchasing your vehicle at BMW Of Columbus! Jerome and our team are always here to provide knowledgeable service. Thanks for choosing us, we appreciate the feedback!

Took my vehicle in for service and it was in and out fast

Took my vehicle in for service and it was in and out fast and clean. Great Service Department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you taking the time to leave BMW Of Columbus this awesome review, thank you!

Drove in due to battery issue and was able to have the

Drove in due to battery issue and was able to have the repair done quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you taking the time to leave BMW Of Columbus this awesome review, thank you!

Best dealer service, accepted reasonable offer for new

Best dealer service, accepted reasonable offer for new BMW X6 M60i .The new car was delivered as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Arvind, we're delighted to know you had a great experience at BMW Of Columbus and that your new BMW X6 M60i was delivered as promised. Thanks for the positive feedback!

Appreciate reminder of when service is due, comfortable

Appreciate reminder of when service is due, comfortable atmosphere while waiting for vehicle, courtesy of employees, no pressure to make another purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We appreciate you trusting the BMW Of Columbus team with your business and look forward to seeing you next time!

I can’t me informed it was very friendly.

I can’t me informed it was very friendly. The wedding room was very clean and especially I liked the coffee and snack options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Teresa, thank you for the positive feedback about your recent visit here at BMW Of Columbus! We hope to see you again next time!

I had an amazing experience with BMW Columbus!

I had an amazing experience with BMW Columbus! Highly recommend to anyone wanting a great experience. My salesman Stan Treadway was the best. Thank you Stan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Rebecca, thank you for the positive review! We're delighted to know you had an amazing purchase experience with Stan and our team at BMW of Columbus. We appreciate your recommendation and see you again! Enjoy your new ride!

From the very first phone call, our experience with this

From the very first phone call, our experience with this dealership, and the service department specifically, was nothing short of spectacular!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jennifer, We're delighted to know that you had a spectacular experience with our service department at BMW Of Columbus. Thanks for sharing your feedback!

Mark, Logan and Michael took such great care of me in a

Mark, Logan and Michael took such great care of me in a stressful time! Honestly can’t thank them enough! True professionals! Exceptional customer service! Thank you gentleman!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Mark, Logan, and Michael were able to assist you during a stressful time at BMW Of Columbus. We always aim for exceptional customer service! Thanks for your kind words.