Reviews
Write a reviewThank You Chad
Chad is the best, please let him know. Good Coffee
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Reine! Thank you so much for taking the time to leave us a 5-star review. We truly appreciate the feedback and will be sure to share with Chad.
Service at Sunset Cadillac
Great service from all the staff at Sunset Cadillac. Kris my service representative did a fantastic job in making sure my car was serviced properly. Loved the loner car while my car was getting serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lloyd! Thank you so much for your kind words. We truly appreciate the feedback and are thrilled you received exceptional customer service. We will be sure to share your kind words with Kris and look forward to working with you again!
Gary Carter
Great, I am not writing anymore than as I have already said GREAT.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to leave us a 5-star review, Gary!
Chad Chupka
The very best Customer Service !!!!!!!!!!!!!!!!!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words, Shirley! They are much appreciated.
A/C Service
This is the 2nd time the car has been in to get the A/C serviced and it's still not working correctly. Highly disappointed
- Customer service 5.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ray. We do apologize that you are not satisfied with the service you received while at our dealership. PLease contact, JJ Henthrone, our General Manager at 941-751-6886 to discuss further. Thank you.
Service review
I very much appreciate the friendly and competent staff I dealt with. Jennifer in the service department was very friendly and knowledgeable about the problem I was having. The day I dropped my car off she immediately knew it would take most of the day if not more to do the repair.. She immediately got a loaner for me. I was out of the dealer ship in about 15 minutes. The next day when the repairs were finished late in the day, she said she knew it was rush hour traffic and said if I wanted I could pick it up in the morning. I truly appreciate that type of thoughtfulness.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jay! Thank you so much for your kind words. We are so pleased that Jennifer was able to assist with everything and make it as easy on you as possible. We look forward to working with you again and if you need anything at all please feel free to give us a call.
2017 Cadillac XT5
Purchased a 2017 Cadillac XT5 - great experience, fair deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ed! Glad to see your experience was such a pleasant one. We look forward to working with you again!
Sunset Cadillac
Exceptional service, they truly went above and beyond to meet our requests.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Madeline! Thanks for taking the time to leave us a 5-star review. We truly appreciate the feedback. Glad to see we were able to exceed your expectations.
Sunset Cadillac Rocks!!
Sunset Cadillac provides excellent service. The female service rep at the first desk is exceptional. She is always so cordial and friendly! We can talk just about anything. Her personality is awesome. I look foward to seeing her when I have to take my car in!! I love their service; they rock!!! Ms. Carnes
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your awesome 5-star review, Linda. We are thrilled we exceed your expectations every time you come in and we thank you for your loyalty!
My view of my serivce representative
Representative was very quick and told what needed to be done and asked questions and everything was fulfilled.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Verla! Thanks for taking the time to leave us a 5-star review. We truly appreciate the feedback.