Reviews
Write a reviewSunset Cadillac
Very accommodating and pleasant to work with! Work was done timely and car was even cleaned. I appreciated all the effort that was made to make my visit go smoothly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to leave a 5-star review, Lisa! We truly appreciate the feedback and glad we were able to make the process so effortless.
Service Department
I was in for an Oil Change, the Service Department knew my time was limited. They got me in & out very quickly. So Appreciated that!!! Great Dealership all around.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your positive review, Erick. Glad to see we were able to make the process efficient for you. We look forward to working with you again!
Cadillac XT5
Exceptional customer service. Mike Dewey is great-this is the 4th Cadillac I've purchased from him
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your loyalty and your kind words! Please enjoy every minute of your newest Cadillac.
warranty repairs to my cadillac
polite quick and responsive service. Parts were ordered and repairs were done overnight. Kristy gets the job done!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Larry! Thanks for taking the time to leave us a 5-star review. We truly appreciate the feedback. We will be sure to let Kristy know.
Service experience
Needed an oil change and tire pressure checked. Chris in the service dept accommodated an appointment into a tight schedule. He updated me as per my service record and made recommendations accordingly. Service was completed in a timely and reasonable fashion.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John. Thanks for the positive review and we are thrilled to see Chris was able to assist and get everything taken care of in a timely manner. We pride ourselves on exceptional customer service and glad you received such. We look forward to working with you again!
SERVICE APPOINTMENT
Jennifer Blake Assistant Service Manager . Walked me through my cars servicing without a hitch . Jennifer's courteous , competent and professional assistance was terrific . To me that is a triple crown win . Thank you Jennifer .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi James! Thank you so much for your positive 5-star review and your kind words regarding your interactions with Jennifer and our service department. We will be sure to let Jennifer know. We look forward to working with you again and are here to answer any questions!
owner
great people, great service , terrible review process such that it may be sent where it belongs as it takes too much time to give somebody an attaboy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the 5-star review and your kind words, John. We will take into consideration your comments on the review process and see what we can do to improve. Enjoy that new car!
oil change and new tires
Great service, as always.Christie is the best. Mike Dewey will always get my business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jan! Thanks for taking the time to leave us a 5-star review. We truly appreciate the feedback. We will be sure to let Mike and Christie know of your kind words.
Sunset Cadillac
My experience with my dealer was an exceptional one , he made the process of buying a car very easy and comfortable to sit down and discuss with.Im very happy when I visit with cadillac in general my dealer was a gentleman and offered me coffee water and treats which made the visit unforgettable . I look foward to doing business with my dealer in the future I feel he is a huge asset to the company .Sincerely Silvio Nicholas Sacchi .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Silvio! Thank you so much for taking the time to leave us a 5-star review. We truly appreciate the feedback and are thrilled we exceeded your expectations with exceptional customer service. Enjoy every minute of your new car and we look forward to working with you again when the time is right!
Leasing a new car
Excellent service when we went in to lease a new car. Michael Minter was great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind words, Paul! Glad to see Michael was able to assist and make the process seamless. Enjoy that new car!