Reviews
Write a reviewDoug Berger
Jenna did a great job as always proving top quality service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5 star review, Doug! We are so pleased you were thrilled with the exceptional customer service you received as we pride ourselves on such!
Battery Fix
A-OK They had the repair done at my home and it was a very short time after I made the call that I need service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jim! Thank you for taking the time to leave us a 5 star review. We will be sure to share your kind words with the team!
2017 ATS
Second time going through Matt. He always makes it very easy for me to get a new car. Experience is always wonderful with him and I wouldn't go through anybody else!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ann! Thank you so much for your kind words as well as your loyalty! We truly appreciate it. We will be sure to let Matt know and we look forward to working with you again!
Repair
Was treated very nice. Did a great job. I'm very happy with the experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jackie! Thank you for taking the time to leave us a 5 star review. We will be sure to share your kind words with the team!
Engine oil change and tire rotation
I enjoy my CTS, and always receive excellent service at Sunset Cadillac!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so thrilled you are enjoying your new vehicle and we thank you for taking the time to leave positive feedback!
Car service
The customer service team was very helpful, and the service to my car was very fast and satisfactory.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tracie! Thank you for taking the time to leave us a 5 star review. We will be sure to share your kind words with the team!
All around nice guy
impressed by the sales manager, John Phillips, on the way he handles the sale.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the positive feedback, Dale. We will be sure to share with John!
Easy process
The salesman, Mark, was friendly, courteous and knowledgeable. All our questions were answered satisfactorily. We had been vacationing from Tampa and stopped in just to look. We didn't think we could buy a car easily because we did not live near the dealership. Andre had the paperwork ready for us quickly and we were on our way back to Tampa shortly after with one of their employees following us in our new SRX. We gave him a check, the title and the keys to our trade-in and he was on his way back. I have never had a better experience purchasing a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Phil! Thank you so much for taking the time to leave us such an awesome 5 star review. We truly appreciate your kind words and we are thrilled we were able to make the process such a smooth one! Enjoy every minute of that new SRX!
Smooth shopping
Ask for Michael Minter in the internet department. I have bought over 20 cars and this was the quickest, smoothest purchasing experience ever. Mr. Minter responded to my cars.com inquiry within minutes and responded to my many emailed questions almost instantly. Dealer did not do the usual jerking around with my trade in, offered me fair value from the get go and the internet price on their vehicle was on the low end of the KBB range. I arrived at dealer at 11:40 and was driving off in my new Escalade by 2:25.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to leave us a 5 star review! We truly appreciate your kind words and value your feedback. We are thrilled you were so pleased with the exceptional customer service you received and we hope you are enjoying every minute of your new Escalade!
Regarding car service work
Very professional and friendly! A pleasure to have work done at this facility.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to leave us such kind words, Greg! Glad you were so satisfied with your visit.