Reviews
Write a reviewSunset Cadillac of bradenton
Who is satisfied overall performance was great no problem at all thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to leave us a 5 star review, Bill! We truly appreciate the feedback.
Title
On another Cadillac website I was disappointed. So, I found Sunset's. I knew I had to act very promptly, since the 2004 XTS had everything my wife considers necessary, it had only 12,700 miles and it was offered by Sunset Cadillac for one day (ONE DAY!). I wanted this car. Mike showed it to me and I test drove it. I wanted this car. We negotiated on the price they would give for my wife's 4 year old car with 27,000 miles. This was the sticking point. Their offer (and re-offer) was less than I wanted (but fair). The "on-line price" was fixed. No negotiating. They would not budge. I wanted this car, so I bought it. If I had played (stupid) hard ball and walked out, someone else would own it the next day. The salesman, Mike M. is honorable and courteous and very professional. Ask for him.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Louis. Thank you so much for taking the time to leave us a review. We value and appreciate all customer feedback and we hope your wife is enjoying every minute of her car.
COLLISION REPAIR
MY CAR WAS REPAIRED. IT LOOKS GREAT !!!!! MY FRIENDS AND FAMILY HAVE REMARKS ABOUT HOW GOOD MY CAR LOOKS.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ernie! We are thrilled you were so pleased with the repairs you received. We pride ourselves on exceptional customer service and glad you received such!
Mrs Elkins I
The representative did an awesome job. All my issues were dealt with in a professional manor
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Christina! Thank you so much for taking the time to leave us a 5 star review. We will be sure to share your kind words with the team!
Cross Country Purchase - 2011 Cadillac CTS-V
Jason Emmett and the Tropical Cadillac staff were amazing. We researched a car and found exactly what we wanted on line. The Tropical Cadillac team helped with the difficult logistics. We were moving from Juneau, Alaska to San Francisco when we called Jason and pulled the trigger to buy the car. Jason and Andrey coordinated the paperwork to be delivered overnight to one of our hotel stops along the drive. We completed the paperwork and dropped it off at the local UPS store with a prepaid envelope. They coordinated a bonded shipper to transport the car from Florida to California. Thanks again for your hard work. Greg
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Greg! Thank you so much for taking the time to leave such an outstanding review. We truly appreciate your kind words and thank you so much for your business. We are thrilled we were able to make the process seamless for you! Enjoy that new car of yours.
RETIRED CUSTOMER
EXCELLENT SERVICE AS ALWAYS !!!!!!! SO PLEASED WITH THIS COMPANY ... AND KRISTI IS ABSOLUTELY THE BEST. ALWAYS VERY FRIENDLY AND HER FOLLOWUP IS BEYOND WORDS. SHE IS SUCH A GREAT EMPLOYEE OF CADILLAC ,,,,, SO EASY TO WORK WITH. MANY KUDO'S TO HER !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your fantastic review and follow-up! We truly appreciate and value all customer feedback and thank you for your kind words.
Great Service Team
As usual, Chad in services was great, and the workmanship was too. Had my car serviced and a warranty item replaced. I was given a loaner until the next day when the part arrived. Courteous and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Patti! We are thrilled you were so pleased with our exceptional customer service as we pride ourselves on such. We will be sure to share your kind words with the team and look forward to working with you again!
service visit
Christie is amazing! However the waiting room could use an update
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gloria! Thank you so much for your 5 star review. We truly appreciate and value all customer feedback.
Len Sirotzki
After rating the service as high as possible there are no words to add.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Len! Thank you so much for taking the time to leave us a 5 star review.
JOHN B. SIMPSON
JULIE WAS THE BEST SALES REP. THAT I EVER HAD IN MY 82 YEARS ON EARTH
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John! Thank you so much for your amazing words and we will be sure to share with Julie!