Reviews
Best Deal of All
My wife and I just shopped seven Ford dealerships to lease a 2018 Ford Explorer. Maplecrest Ford by far gave us the best deal. The other dealerships at first quoted us absurd prices. They only got reasonable after repeated visits, each insisting their deal was the best and in the end suggesting there had to be a misunderstanding on our part of the Maplecrest deal. Maplecrest honestly earned our business and the deal was exactly as they said it would be. Our salesperson Olivia DeMattio found us the perfect Explorer, took care of the lease termination on our 2015 Ford Edge, and was professionally outstanding and accommodating from start to finish. Over the years our family has either owned or leased 16 cars and this experience was second to none.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleasant experience!
This is the third Escape I have leased, but my first visit to Maplecrest. I was very impressed with the level of service I received there. Olivia was very friendly, knowledgeable and helpful. She made the entire process fast and easy. It was a pleasure to work with her. I was in my new vehicle and out the door in a short amount of time, and with no stress.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Top notch dealership
No games. No gimmicks. Just quality service. James is excellent and will have you in and out fast. Recommended to anyone in the market for a Ford!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Experience Ever!
Bought a new Focus RS for the best price out there! Thank you James and the rest of the Maplecrest Ford team for a great experience. In and out in about 2 hours!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good experience
James has been wonderful and accommodating. He went out of his way to find the model and specific features that we are looking for in a truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
outstanding !!
James made our purchase of our new Escape very pleasurable and comfortable. With all of the many different options that new cars have today, James was VERY patient in explaining the options and new technology to us, making the car buying experience very easy. No pressure at all. He was very professional and extremely knowledgeable with the line of Ford products. He has a friendly and easy going personality. We highly recommend Maplecrest Ford as the dealership to look for a new car and James as the salesman to making the purchase possible with all of the amenities you are seeking in your new car. We have purchased only two brand new cars in our life and both of them were purchased at Maplecrest Ford, the entire staff are friendy and very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience thank to Olivia
The sells girl was great very helpful , freadly and very professional I would definitely refer her to family and friends I would use this dealer again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic Experience, recommend Micky and the entire team
It is always a pleasure to deal with Ford of Mendham, Maplecrest Ford. The salesman Micky is great to deal with, pleasant and honest. I always feel I a get a fair deal and walk away happy. I highly recommend the sales and service departments.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Deal and Experience
Every thing was great. I got the exact car I wanted, a white Foed Focus at a very low price. My sales person was great in every aspect. She was very friendly and knowledgeable. She explained everything about the car. Also she accomafsted my schedule so I could pick the car up at my convenience. If I buy another Ford car I will definitely have Olivia do the deal for. Me
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Ford Edge
I was looking for a New Ford Edge to replace our 2015 Edge that was reaching the mileage and had a few months left on the lease. I stopped at the dealership one evening and experienced the best buying experience that I have had in my many years of purchasing cars. I am a knowledgeable buyer and I was treated to a no-pressure easy experience. This is a great non highway dealership and I would recommend this dealership to anyone that has been frustrated with car sales people. This shop is a pleasure to visit and not only did I receive a fair deal but I have made new friends in the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase