Skip to main content

Maplecrest Ford

(1,100 reviews)
Visit Maplecrest Ford
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 346-5036 (888) 346-5036
Used (877) 743-1273 (877) 743-1273
Service (866) 322-8752 (866) 322-8752

Reviews

(1,100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplecrest Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

“ You Become Family! “

When you first arrive, you are greeted from the friendly staff. Everyone works as a team and very knowledgeable. Can’t wait to buy another Ford from them!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Excellent people

James, Marie, Donna, and Marla were fantastic! Couldn’t be happier! They made time for me and were excellent to work with. Would come back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Working with James is a 5 star experince

We are local to Mendham and have bought 4 vehicles from James over the past few years for our family. He is honest, easy, informative and patient...not to mention he has a great sense of humor. James makes the car buying process easy and stress free. We even had 2 family members drive out from Long Island to buy a Ford from James this past year. If your going to explore Ford make sure you ask for James...you won't be disappointed in the service. The Comstocks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome!

This was an awesome experience. Olivia is a great sales person and will work to give you the best possible deal. She accommodated my requests and worked with management to help me get the maximum amount for my budget. Everything was streamlined; I walked out the door an hour and a half after signing. Car was detailed and they provided me with a full tank of gas. Thumbs up for Olivia! :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and congratulations on your new vehicle! We are very happy to accommodate you during your car purchase experience. Drive safe and stop in to visit soon! Best, BDC Manager

Bill Devine

Bill made my experience at maplecrest easy, enjoyable, and very comfortable. I will recommend Bill Devine to family and friends for future purchases. Great salesman and great people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Greg, Glad to hear that your experience was positive! Thanks so much for the great review and for purchasing a Ford from Maplecrest. Welcome to the family and drive safe! Best, Marla Keenan BDC Manager

Maplecrest Ford of Mendham is Terrific!

This is the third car my family has purchased with Maplecrest Ford of Mendham. My salesperson Micky is extremely knowledgeable, friendly and accommodating to our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Maureen, Our Staff works hard to go the extra-mile for our valued guests! Your business is very much appreciated at Maplecrest and we always enjoy seeing you. Drive safe. Best, Marla Keenan BDC Manager

Like visiting a dear old friend.

From the first time I walked in to look at cars to the day I walked out with my new car I felt welcomed and taken care of. Everyone was friendly and helpful, not pushy but knowledgeable and willing to out of their way to assist. Olivia and other associates were accommodating of my theee young children. This was the best car buying experience I’ve had! I’ve already told everyone I know to visit Olivia at MapleCrest. Thanks for making the car buying experience smooth, enjoyable and even fun!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Fairycarmother! for the great 5 star rating of Maplecrest and staff. Best, Marla Keenan BDC Manager

Great People and Service

Great experience!! Everyone there was very nice and great customer service. Would definitely recommend to anyone shopping for car or truck to stop in to Mendham Ford...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Big Evil, Your wonderful feedback and rating mean a lot to us. Thank you for taking the time to review Maplecrest! Sincerely, Marla Keenan BDC Manager

Ford Fiesta at Maplecrest Ford Mendham , NJ

Quick fast easy. Great customer service. Buying was easy. Detail overview of the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Randy, Thank you for submitting a review for Maplecrest here on Cars.com. Glad to hear that your buying experience was quick and easy. Drive safe! Thank you, Marla Keenan BDC Manager

Honest, Honest and Honest

Amazing experience, best prices. I called up and got an amazing quote , too goog to be true and they stick ti what they say. Micky was my guy. Very staright forward and honest. Helped me out with the whole process where all I had to do was sign and drive the car from Maplecrest. Great job guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dear Csanraj, Thank you for the great review and 5 stars of your amazing experience! We are happy that we exceeded your expections. Drive safe and welcome to the Maplecrest family. Best, Marla Keenan BDC Manager