Skip to main content

Maplecrest Ford

(1,100 reviews)
Visit Maplecrest Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 346-5036 (888) 346-5036
Used (877) 743-1273 (877) 743-1273
Service (866) 322-8752 (866) 322-8752

Reviews

(1,100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplecrest Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service all around!!!

Great customer service, super easy setting up the appointment online through their website. Bought the truck from their dealership and have had nothing but great experiences with every part of the dealership. Sales, service, etc. Would definitely recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dawn, Thanks so much for the comments about our service department and staff. Drive safe and stop in soon. Thanks, Marla Keenan BDC Manager

2018 Burgandy Ford Taurus

The people at this dealership were extremely helpful. The production of the Taurus has already been stopped by Ford so I could only get what inventory was already out there. Maplecrest didn't have the Taurus version I wanted in stock, but Marla at Maplecrest went out of her way to search other dealers within a wide radius and found the car I wanted. I had also contacted other dealers in my search and they all basically just blew me off saying they didn't have inventory and the Taurus would be hard to find and made no effort to look for one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Gary, It was our pleasure to find you what you were searching for! Thank you for letting our readers know about your experience. Stop back in soon! Best, Marla Keenan BDC Manager

Awesome Dealer - Awesome F-150

James was easy to work with during the entire process. His pleasant and no pressure attitude made for a relaxing buying experience. He gave me a great price on the purchase and on my trade in. James kept me informed during the day via text messages while they were adding some accessories to my truck. He did a great job with explaining all the features on my truck to ensure I get the full use out of the vehicle before driving away. The rest of the staff was great also. I highly recommend Maplecrest Ford in Mendham!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love hearing about customer's positive experiences at Maplecrest! Thank you so much for the great review, it is much appreciated.!! Best, Marla Keenan BDC Manager

Great

Excellent, James was very knowledgeable of the vehicle & took amble time to take us through & explain how to operation & program everything inside. Yes we would recommend again thank you James & the staff at Maplecrest Ford of Mendham NJ.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jerry, Your comments keep us motivated and working hard for all our guests! Thanks so much for rating Maplecrest here on DealerRater.com! Best, Marla Keenan BDC Manager

Amazing experience

I would recommend this dealership to all my friends and family. They go above and beyond. They are Down to earth. Best car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Leigh, Thank you for reviewing Maplecrest here on DealerRater and thanks so much for saying that we go above and beyond. Drive safe and welcome to the Maplecrest Ford family! Best, Marla Keenan BDC Manager

BEST DEALER EVER

Charles was an amazing dealer and sold us a ecosport ses 2018! Great price for it! Thank you!!! Definitely recommend! If I could give more stars I would!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ally, Congratulations on your Ecosport SES purchase! Great choice. Please stop in again and drive safe! Sincerely, Marla Keenan BDC Manager

Excellent price and service

Bill was a great salesman, when the truck I originally came to look at had some issues, he quickly showed me some other options, that I actually liked better! Bill David and Tom all did a great job making me feel like I was getting the best value for my money and that I walked out happy. I will be back in 3 years when my lease is up for a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ford Ranger

Very good service Very nice people in service department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Friendly staff and NO Pressure Sales

Micky is knowledgeable, very professional and helpful. He was very easy to talk to, and no SALES PITCH. We really felt that he was there to help us rather than to make a sale to us. Micky was not the typical CAR SALESMAN! (We met with another car salesman at a different dealer the day before, and it was not a good experience, it left a really bad taste in our mouth.) Micky is different, he made us feel like we were having a conversation with a neighbor or a friend. The process was simple and straightforward, no one tried to sell any additional services to us. All the staffs, especially the ladies there were super friendly and helpful as well. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lee family, Thank you for visiting and choosing Maplecrest for your new F-150. Very glad to hear that your experienc with us was straightforward with no pressure. Please drive safe and stop in to see us soon! Best, Marla Keenan BDC Manager

Very friendly and helpful staff

Marla and Bill were both great. Marla answered all the questions I had on the phone and then when I actually went into the dealership, Bill worked with me to get the exact car I wanted. Even though I went in a little late in the day, Bill was able to get a car from another lot delivered and I was able to leave that night with keys in hand.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.