Reviews
Ford Fusion
My experience has always been very pleasant and I have always dealt with very polite and very nice people who seem to know what they are doing and are responsive to any question I might have.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you! Safe travels!
Maplecrest -- Great Service !!!!
Vehicle was serviced in a timely and professional manner. Timely and accurate interchange between the service personnel and myself. New Subject -- what is this great push from corporate Ford and the local dealerships to get me to sell my vehicle. It only has 105 k miles and is just now broken in
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jack, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
service on 2007 hertz mustang
Will did a great job keeping me informed on the work they were doing on my car and what extras needed to be done and why
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Frank, Thank you for the review of Will and our service department here at Maplecrest. We appreciate your business and appreciate you choosing Maplecrest for your vehicle service needs. Drive safe and have a wonderful summer!
2016 Expedition
Great experience truck is even better than expected. Would use for next car .
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Maplecrest Ford
No pressure car buying experience. Professional and courteous staff all around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Purchase 2011 BMW Convertible
I wanted to take a minute to rate my recent experience at Maplecrest Ford. My salesman was Chuck Countryman. As you can see, I rated him and my experience 5 stars!! This was a very smooth process from beginning to end. I would also like to give Chuck high praise. He was extremely genuine, as well as a true professional . His experience in auto sales was far superior than other salesmen that I've spoken with. At no time was he pushy or forceful. I felt relaxed and there was no undue pressure. Thank you Chuck, and MapleCrest Ford!!! We LOVE our car!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Daria, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!
Top Notch Service
great experience ~ from the Time I walked in Door- Highly Recommend them Mickey was informative about my Vehicle and gave me all Info i Needed
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mack, Thank you for the 5 star review and for your business with Maplecrest. We are so happy to hear that your car buying experience was positive and pleasant. Please stop by to say hello soon.
James Skuraton is helpful and honest
This is the second car purchased from Maplecrest Ford in 3 years. Both times were a pleasure, but James made this experience seamless. He did everything in his power to make sure that we continued purchasing our Fords from them, and came through on every promise made. There was no pressure, but great follow up - a great attribute in a salesperson! I recommend Maplecrest Ford and especially James for anyone looking to purchase a fine American automobile!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for the 5 star review and for your kind words about Maplecrest and James! Enjoy your new Ford and we hope to see you very soon.
Excellent Service
My buying experience was outstanding. The service department is fantastic, I love my Ford Escape and the service Maplecrest Ford provides.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Eileen for the 5 star review of Maplecrest Ford of Mendham Sales and Service departments. Drive safe and see you soon.
Maplecrest Ford, Mendham, NJ
Everyone with whom I came into contact was most courteous and accommodating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bernadette, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!