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Maplecrest Ford

(1,100 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 346-5036 (888) 346-5036
Used (877) 743-1273 (877) 743-1273
Service (866) 322-8752 (866) 322-8752

Reviews

(1,100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplecrest Ford from DealerRater.

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Wonderful!

I had a fabulous experience. Micky was fantastic, so sweet and I will always come back to him. Everyone prepared paperwork, etc. before I came, and went above and beyond to make process smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for taking the time out of your busy day to review Maplecrest Ford of Mendham, salesman Micky Hendrick and Dealer Principal Tom Giordano! Smooth process is the goal for our customers! Thank you for choosing Maplecrest.

Another Satisfied Customer

My Wife and I turned in a 2013 Ford Edge Sport that we leased from Maplecrest Ford and were looking to lease another Edge Sport. Rich worked with us in getting the vehicle we wanted at the price we were looking to pay. I have to say Rich went over and above to get us in to this vehicle that we are very happy with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the Five star review of Maplecrest and Rich Colazzo! Drive safe in your new Edge and we hope to see you very soon!!

Very satisfied customer!

I recently leased a Ford Explorer from Maplecrest Ford. This was hands down the best car buying experience I've ever had. They were honest and very accommodating. There were no hidden fees. Ask for James S. He was so easy to work with and didn't waste any of my time. I would highly recommend this dealership to anyone looking for a Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Mike for the positive review of Maplecrest Ford and James. Thank you for your business!!

Charles is the man!!

Best experience by far ever dealing with a car dealership! We live in Staten Island and made the trip out to Mendham because by luck I got Charles on the phone and he was the most helpful salesperson I have ever encountered. He made our decision so easy when looking for Our Fusion Energi !! He was very helpful, and got the job done with ease. I highly recommend going to Maplecrest Mendham.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review of Maplecrest Ford and Charles Countryman! We appreciate your time to review us. Drive your new Fusion safely and see you soon.

An enjoyable car buying experience

My 2013 Escape had its transmission blow. I had it towed to another Ford dealer that turned out to be extremely difficult to deal with. Rather than replace the i transmission, I was looking to buy a new Escape and needed to do it quickly. I found Maplecrest online and immediately was put in touch was Marla. She helped me find a couple models in stock that were what I was looking for. She sent me a credit app right away to help speed up the process. Then she arranged for me to meet with Mickey who was well aware of my situation when I came in. The finance manager explained the whole process and didn't waste my time playing games with pricing. He gave me the best price up front and worked with me to get me the best price quickly. Once we agreed on price, the paperwork and delivery process was quick and efficient. Mickey gave a great tutorial on the vehicle and all of its features and then I was on my way. Although Maplecrest is not the closest Ford dealer to where I live, I will be a very loyal customer hopefully for years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Justin for taking the time out to write such a nice review of Maplecrest, Marla, Mickey and the Finance manager! Drive safe and see you soon!

Great Experience

I have been a customer of Maplecrest for five years, and I've never had a bad experience. I have purchased two vehicles for myself and over 10 for my employer. I even recommended two of my sons.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Eileen for the 5 star rating today here on Cars.com! We appreciate your business and kind words very much. See you soon and drive safe!!!

A Very Pleasant Experience at Maplecrest Ford of Mendham

A small town dealership with great service, great price and professional integrity. Rich Colazzo went over in beyond in explaining the features of the vehicle I was considering, was clear and straightforward. A great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the five star review of Rich Colazzo and Maplecrest Ford! Enjoy your new ride and drive safe!!

Great help from James.

Got to Maplecrest and was greeted by James as soon as I walked in. James stuck with me and helped me work out all the details so I could drive away the 2005 F-150. Thank you James and Maplecrest Ford of Mendham. Gary Loth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Gary for the great five star review of Maplecrest and James Skuraton. Drive safe and see you soon!

The best car buying experience I've ever had!!

I would definitely recommend this dealership. From start to finish it was nothing but pleasant. They gave me a great deal on my trade in and a great deal on my new purchase. I couldn't be happier with my new Expedition. Thank you James Skuraton. They are not pushy sales people so you feel very comfortable. They are honest and I have nothing but good to say about them. If you're looking for a Ford go down to see them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Dawn for the fabulous 5 star review of James and Maplecrest! The time you took to do this for us is very much appreciated! Drive safe, see you soon and thank you for choosing Maplecrest Ford of Mendham!

Very happy with the whole over all experience

I was very happy with the whole experience from start to finish. The salesman James Skuraton was very nice to deal with. He wasn't a pushy salesman and he gave me a great deal on my trade along with the new purchase of my Expedition. Everyone at that dealership is very nice. Ive had my truck serviced there as well and always had great experiences with them. I would recommend them to anyone looking to buy a new or used vehicle .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dawn, Thank you so much for taking the time out of your busy day to review James and Maplecrest Ford of Mendham. We are always here for emergencies and any help you need. See you soon and drive safe in your new Ford Expedition!