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Maplecrest Ford

(1,100 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 346-5036 (888) 346-5036
Used (877) 743-1273 (877) 743-1273
Service (866) 322-8752 (866) 322-8752

Reviews

(1,100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplecrest Ford from DealerRater.

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Maplecrest Ford review

James Skuraton was very helpful without being pushy the two times we came to look at the Explorers and then helped us find the car we wanted.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jen, Thank you for the great review of James and Maplecrest Ford here on Cars.com! We greatly appreciate it. Drive safe and stop in to see us soon. Thank you for choosing Maplecrest Ford of Mendham for you vehicle purchase!!

2002 Corvette

Even though it is a Ford Dealership and we bought a Chevy Corvette ...James was very friendly and helpful...no pressure. We love the Vette...found it online and was worth the 1 hr ride to check it out!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Allen, Thank you for choosing Maplecrest Ford of Mendham for your Corvette purchase. We are so happy that your experience was pleasant! Next time you are in the area be sure to stop by and visit. Drive safely.

Easy lease roll over

Micky Hendrick made it easy to turn in our lease three months early and to take advantage of a favorable offer and had my wife driving away in a new Ford Edge on a new 3 year lease - Thanks Micky for spending the time with us..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Craig, Thank you for the five star review of Maplecrest Ford of Mendham and Micky Hendrick here on Dealer Rater! Drive safe in your new Edge and stop by to see us soon.

Dealer response

Hi Craig, Thank you for choosing Maplecrest Ford of Mendham for your new Ford Edge lease and thank you for the kind words about the store and Micky Hendrick! Drive safe and see you soon.

We found what we were looking for!

Micky Hendrick emailed us about an opportunity to return our three year old leased car early and to take advantage of a favorable lease on a new car. Maplecrest Ford had a large inventory of Edges with nice option packages. Micky was most helpful in the lease process. We picked up our new car the next day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the 5 star review of Micky Hendrick and Maplecrest Ford of Mendham. Enjoy your new Ford and stop in to see us soon. Many happy miles to you!

Simple and professional

I was very impressed with the simplicity of purchasing our new car. Everything was done professionally. All paperwork was presented in a timely fashion and was fully explained. My salesman was James Skuraton. He is certainly at the top of his profession. I wasn't talked down to, and felt comfortable through the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We are so glad that your experience was positive! After all buying a new car is exciting and should be positive, pleasant and easy! Thank you for the 5 star review of Maplecrest Ford and James S and please travel safely!

Excellent, no pressure

This was our first time dealing with Maplecrest Ford Our salesman was Micky Hendrick who we found very knowledgeable, patient and very pleasant to work with. There was no pressure to purchase just a relaxed atmosphere We would definitely recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and for the 5 star review of Maplecrest Ford and Micky H. Our goal is to make you feel comfortable and relaxed during your experience. Please stop in and see us soon and drive safe!

Maplecrest Ford

Our salesman, James Skuraton, was very professional and friendly. The car was ready at it's designated time and all paperwork was explained in a simple easy way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dear Dennis, Thank you for the five star review of Maplecrest Ford of Mendham and salesman James Skuraton! We appreciate that you took the time out of your busy day to do this for us. Drive safely and stop in for a visit soon!

Greatest car buying experience ever!

The sales reps were friendly and eager to help. The purchase was the most efficient I have ever experienced. Would go back and will share our experience with others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for the 5 star rating of Maplecrest Ford and Rich C here on DealerRater! Enjoy your new Ford and please stop in to see us soon. Drive safe!

friendly

highly recommend this dealer no high pressure, on games, no back and fourth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Tony for the five star review of Maplecrest Ford of Mendham. Your review helps others show what kind of dealership Maplecrest is. We thank you very much. Drive safe in your vehicle and stop by to see us soon!

friendly

no high pressure, no games, agreed on a price right away it took longer with the insurance company to get insurance card faxed over then to purchase car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review of James and Maplecrest Ford! Enjoy your Ford and come see us soon. Thank you for your business!