Reviews
I got a great car!
I've been to six other dealers and got the best price for the top rated fusion with all its bells and whistles at this dealership with the help of Frank the best salesman I've encountered since I started my search and ended up here thanks maplecrest
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professionalism at its Best
The reason I rated Charles a 5 star because he took care me at a prior dealership..very considerate of me disability He's a PRO
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New '16 Ford Fusion
We had a great experience buying from Maplecrest Ford of Mendham. The minute we walked into the dealership, Rich Colazzo stepped up and began to help us out. He found the car we were interested in and got us in for a test drive. Rich helped us out over the course of the next week, working out logistics of buying and organizing documents. In all of my conversations with Rich, I felt like I was dealing with an honest guy who had a genuine interest in making our buying experience great, rather than just a salesman trying to get me to buy the car. Rich is a highly capable salesman with a great sense of humor and affable demeanor. Dealing with Charlie, the finance man, was also straight forward and easy. Overall, our experience at Maplecrest was excellent. We got everything we were looking for and were very well taken care of. The car is also awesome.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buy from Charles Countryman
If you want follow through while receiving kind, courteous service, do yourself a favor and the next time you need a car contact Charles Countryman. He was knowledgeable and has a great sense of humor! He's an all around great guy! I can't think of anything that he could have done better.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Ever
Best experience in buying a car in my lifetime. Both sales and finance guys on point. So happy with my new truck!!! They do all the work, I just picked up my new ride.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Charles Countryman was great
Charles was professional, friendly efficient and pleasant to deal with. I feel that I got a very good deal on my Transit Connect without any hassles or difficulty. I would readily return to this dealership and ask for Charles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Refreshingly honest!
We needed to set up a car lease very quickly and knew exactly the car we wanted. No time for lots of car-buying antics. We went to our local Maplecrest Ford and had a GREAT experience. I never once got the feeling that I was being upsold... or tricked into getting something that I didn't want or need... and no 11th-hour hidden charges! Our salesperson, Charles, was beyond helpful and accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Made the Process Easy and Enjoyable
Brian made the car buying process easy and enjoyable. Really appreciate everything and would 100% recommend Brian to anyone wanting to buy or lease a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchase of new 2015 Ford Escape
We had very pleasant experience,from beginning to end Beginning with our salesman Brian McHugh and finishing up with Charlie Samons Easy no hassle great experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2nd purchase of a ford truck in 5 months, excellent x 2.
Excellent and quick sales process. It was a pleasure this time and last. Thank you for the fast service. The entire staff was friendly and efficient, and Micky was once again, respectful of my limited time and exceeded my needs during the sales process. Tom Giordano runs a dealership that is a credit to the Ford name.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car