Reviews
Write a reviewI LOVE THIS DEALER! VERY HONEST N FAMILY FRIENDLY!
I bought a lot of cars in my life from big dealers but this guy name JAY at World Auto Net is the BEST sales representative I have ever met. He was honest about EVERYTHING I've asked him. I will recommend EVERYONE to visit WORLD AUTO NET before purchasing a car. BEST PRICES EVER, GREAT CUSTOMER SERVICE. Lastly, they DO take care of all their customers!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much!!! Your deal will be one that I will not soon forget. You and your wife are awesome!! and I hope to take care of your vehicles from here on out!!! Thank you so much... Jay
Best car buying experience ever
I recently purchased my vehicle a week ago and I would definitely recommend this company. Todd was the epitome of great customer service. I live in Cuyahoga County and Todd drove 45 mins just to pick me up on a Saturday evening so I could be in my vehicle that day. When I arrived, Todd had all the required paperwork already printed and filled out all I had to do was sign my name and get my keys and be on my way. I even met the owner Fred and he was very nice. I was super impressed with this dealership. I would definitely recommend this dealer to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Ms. Turner. It was no trouble picking you up and I am glad to see that you are satisfied with your Mercedes. Enjoy the new car!!!! Thanks Todd
Fred Was amazing!
i knew exactly what I wanted and how much I wanted to pay. Fred made it happen! He offered top dollar for my trade and I drove my new pony home ON A SUNDAY! Not many places are open on Sunday's but again Fred made it happen! Awesome experience! When it is time for my daughter to buy her first car, I will drive all the way from the far west side of Cuyahoga county to Cuyahoga Falls again to meet with Fred!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the business Lynn, you were great to deal with it and look forward to dealing with you in the future!!!
Great experience
I must say I have been to a few dealerships and have not had as good of service as I had here. The dealership has that family restaurant feel. I love the car very clean and well maintained. I sat and witness customers come back with a small issue and Fred (the owner) took care of it with no problem.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the business Shaun, we really appreciate it and are glad you are happy!!!
Great Place To Buy a Used Vehicle
Very friendly, very knowledgeable. Nice cars, many with low miles, all seem to be a good value. I like the idea that no saleperson accompanies you on the test drive. No long, drawn out process before they let you take a vehicle out. I asked to take a car for a drive, they produced the keys, and away I went. (At another local dealer, there was over an hour of paperwork and waiting time before I ever took the first car out, and then I was asked to bring it back in fifteen minutes.)Here, they encouraged me to test it well, and to take it to a mechanic of my choosing to make sure it was sound. These guys also really know their cars. They know their inventory. They listen to you and know what to suggest for a test drive. The buying process was easy, also. Quick, courteous. We were given a great deal on what we feel was a very nice car. I would highly recommend Fred and Jason at World Auto Net in Cuyahoga Falls.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for that review!! We like to give our customers that wide open buying atmosphere.. We believe in no pressure, no pushing, and certainly no long dragged out process !!!! Thank You for your business .. Jay and Fred
From a repeat costumer
I was in need of getting a different vehicle, and needed to get one fairly quick since we had 2 vehicles down in the family. I had driven my Toyota Sienna Van, which I had bought several years back at World Auto Net, from 67,000 miles to 181,000 with hardly any problems. There was regular maintenance and wear and tear, but overall it was a great Van for us. I contacted World Auto Net again via internet website, and a couple of days later I bought a 2010 Mazda3. I hate buying cars because there is just a lot of things to consider and dealing with car dealers isn't always something to look forward to. However, Jay (Jason) from World Auto Net, as well as everyone else I have dealt with there, always came across as professional, caring and extremely helpful. I did not feel pressured into buying anything particular and was so glad I went back there a second time. I have driving age daughters and if we need a car in the future I will be going back to them again. Also, when i bought the Van, i had requested they put a hitch on for me before I pick it up and follow through with the purchase, and they did the next day. When I bought the Mazda I requested they get the back windows tinted for me, and again they did the next day. In addition, 2 weeks after I brought the Mazda home, I inquired about a possible trade due to the size of the car (a personal preference that had nothing to do with the Mazda itself), and even though in the end I kept the Mazda, World Auto Net was once again extremely helpful and ready to follow through with the request with hardly any trouble.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks again for returning to buy your Mazda. We have a strong policy of finishing each and every aspect of our agreements. There is no room for empty promises in this business.. If you ever need anything at all, it's are pleasure to be your dealer!!! Thanks so much.. Fred and Jay
From a repeat customer there!
I was in need of getting a different vehicle, and needed to get one fairly quick since we had 2 vehicles down in the family. I had driven my Toyota Sienna Van, which I had bought several years back at World Auto Net, from 67,000 miles to 181,000 with hardly any problems. There was regular maintenance and wear and tear, but overall it was a great Van for us. I contacted World Auto Net again via internet website, and a couple of days later I bought a 2010 Mazda3. I hate buying cars because there is just a lot of things to consider and dealing with car dealers isn't always something to look forward to. However, Jay (Jason) from World Auto Net, as well as everyone else I have dealt with there, always came across as professional, caring and extremely helpful. I did not feel pressured into buying anything particular and was so glad I went back there a second time. I have driving age daughters and if we need a car in the future I will be going back to them again. Also, when i bought the Van, i had requested they put a hitch on for me before I pick it up and follow through with the purchase, and they did the next day. When I bought the Mazda I requested they get the back windows tinted for me, and again they did the next day. In addition, 2 weeks after I brought the Mazda home, I inquired about a possible trade due to the size of the car (a personal preference that had nothing to do with the Mazda itself), and even though in the end I kept the Mazda, World Auto Net was once again extremely helpful and ready to follow through with the request with hardly any trouble.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks again.. see you on the next one !!! Fred
Ms.White
Overall Good ..Very satisfied customer . Very Happy with my Toyota purchase !! I would recommend anyone looking for a used car ..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Ms White, We are thankful to have your business.. Jay
Excellent service
I was recommended by a friend to come to World Auto. They hooked me up my dream car and gave me an amazing deal. Jay is the best, he helped me work out a deal that works for me. These guys do not forget about their past customers. They are willing to help me out with any repairs for my car that I need a give me a sweet deal. I will no doubt be a returning customer in the future. I highly recommend checking these guys out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks Mitch, Just keep that dream car under 100mph will ya!! Becareful and Enjoy buddy.. Jay
Life Savers!
I am truly thankful for the referral to Fred at World Auto Net. I showed up without a car and no way to get to work the next day. Fred & Jay patiently went through every option with me until we found a solution. I'm not sure what I would have done without them. These guys go out of their way to provide quality, individualized attention to ensure a happy, satisfied customer. You won?t find another car lot that cares as much as they do!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This is the type of story that makes are jobs worth it.. We all go through ups and downs .. I love nothing more then when our car is going into a rough spot, and taking some of the pressure off of situations. I hope everything goes well from here on out!! Thanks for taking the time to share.. Jay