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INFINITI of Coconut Creek

(1,305 reviews)
Visit INFINITI of Coconut Creek
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 12:00pm–6:00pm Closed
2022 state dealer award
View 5 awards
2022 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (954) 283-5456 (954) 283-5456
Used (954) 388-1589 (954) 388-1589
Service (888) 214-4193 (888) 214-4193

Reviews

(1,305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Coconut Creek from DealerRater.

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sales men and service personnel are doing good job

From day of lease sales person (moe) was full of information about the car that i leased. The service deportment performance has been great on taking care small thing that some time need adjusting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are delighted to learn of your satisfaction from point of sale with Moe to service. Thank you so much for your business and our team welcomes you again!

Great sale department. I was very impressed with the...

Great sale department. I was very impressed with the professionalism and personal attention of the salesman and manager of the dealer. This is my third Infinity from Infinity of Coconut Creek.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

May, thank you for your repeated business and five star rating. We are delighted to hear that you've had a wonderful car buying experience with us. Thank you for shopping at INFINITI of Coconut Creek and we hope to do business with you again. Safe travels.

Everyone I dealt with were exceptional. Yamil is a great...

Everyone I dealt with were exceptional. Yamil is a great sales person, made me feel very comfortable, knowledgeable & patient, Chris was great and whenever I had questions, he answered them right away. I highly recommend this place and will be coming back for sure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Maylene, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at INFINITI of Coconut Creek to have earned it. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing INFINITI of Coconut Creek!

Great Service Again

I have been taking my G37 to Coconut Creek Infiniti for years. Steve Sellick, Service Consultant always provides me with great service. The entire crew is very friendly and efficient, especially Miles. When Steve is not available, I ask for Troy because he's great too! This is a great dealership with outstanding service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

All staff very professional and very friendly....

All staff very professional and very friendly. especially "Nash" he always solves all my provlemas with my car., I just trust to Nash, thank you Nash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best car buying experience

No hassle buying experience at a great price. Everyone was a pleasure to deal with and very professional.it was a seamless transaction with everything taken care of efficiently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Unethical sales practices . Spoke to "Buyback Billy"....

Unethical sales practices . Spoke to "Buyback Billy". Their Facebook page had a buyback/sale event, wanted to get out of my 2017 Lexus lease in which I am upside down on. They said " we can buy you out and strive to get you into a new Infiniti with ZERO DOWN. After I get there I am told you need to come up with $5K for the negative equity. I told you all this before I wasted my time and came in. Shame on you Infiniti of Coconut Creek. I will let people know how you operate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome experience as always

Alex made the entire maintenance experience awesome. Dropped off my car, picked up the loaner car and was out the door to continue on with my day. He called when my vehicle was ready a few hours later. They even washed the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi there, we're glad you had such a wonderful service experience working with Alex! Please let us know if there is anything else we can do for you; we are more than happy to help!

Infiniti body shop repaired my vehicle. Silvya ensured an...

Infiniti body shop repaired my vehicle. Silvya ensured an outstanding repair. My service advisor Steve Sellick was outstanding ensuring scheduled service was complete. Excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback about INFINITI of Coconut Creek! We strive to provide the best experience to all our customers. Steve and the team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

Infiniti QX60

Very Professional and extremely easy going. I did not feel pressure or got overwhelmed by salesmen/ managers like they make you go thru in some of the other dealerships. I actually went the first time just to test drive the car and check pricing options. They treated me really well even knowing that was not going to purchase anything that day. They also let me leave without any usual dealership harassment. Came back a few days later, after doing some shopping around and decided to buy the car there. The buying experience was also really good. I never felt pressure and they end up giving me a very good deal on an amazing car. I definitely recommend this dealership and infiniti. Demetrius and Steve were great to work with. Thanks infiniti of coconut creek for the great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, your wonderful feedback and rating mean a lot to us. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing INFINITI of Coconut Creek!