Skip to main content

Schepel Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (44 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (44 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

They continue to be the best!

Schepel Cadillac service department is always professional, courteous, and helpful. They are one of the reasons we purchased our SRX from Schepel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dear Steve, Thank you for taking the time to tell others about our service department! We are very glad to hear that we have provided you with a great service experience and have met your needs. Thank you for your business and do not ever hesistate to let us know if we can improve your experience.

Outstanding Dealership

My Dad always bought from Schepel ! I followed in his foot steps . I have had Three Cadillacs ! I Love Schepel ! The Service is Fantastic ! Very clean , friendly Dealership ! I Give Schepel Five Stars !!!! Will always Buy From Schepel !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dear Rhonda, Thank you for your business and your family's business as well. We hope that all your visits with us will be a Five Star Experience and it means a lot to us that you took the time to write a review and describe us in a positive way. Enjoy your Cadillac and Thank you!

Showroom fantastics, will dream of my next Cady!

I feel so special by all your Service Representatives. Love my Cadillac V!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dear Edmundo, We love to hear that you feel special when you visit our dealership and we hope that you always enjoy visiting us. Thank you for choosing to service you vehicle at our store and for taking the time to write a positive review!

Great

The staff is always very nice and accommodating! I think they go go above n beyond to make you happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dear Brenda, We at Schepel hope that we can always surpass your expectations and we are glad to hear that we have gone above and beyond the call when you visit us. Thank you for your patronage and thank you for your review!

Replace master cylinder for braking system

My service was completed promptly and correctly. I had a fairly serious problem with my braking system. It was quickly diagnosed and required that the master cylinder needed replacement. The brakes now work perfectly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dear Earl, We are glad to hear that your vehicle was fixed properly and that you were happy with your Schepel Cadillac experience! Thank you for choosing to service your vehicle with us and thank you for taking the time to voice your satisfaction!

DTS Key Fob Recall

My dealings with Lee and the service team are always very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dear Carol, We are very glad to hear that Lee and the rest of our staff have provided you with the service you deserve. Thank you for servicing your vehicle with us here at Schepel Cadillac and thank you for your kind words!

Best place on the planet to buy a car!!!!!

Your team is outstanding from sales thru service truly awesome! I plan on buying my next Cadillac from Schepel Cadillac

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

David, Thank you for your compliments. We are so glad to hear that you have had an awesome experience with us and our hope is that you will continue to love visiting us for sales and service. Thank you for your business and thank you for taking the time to write your review!

Title

Courteous and friendly. Took several trips to the service department to correct the problem I was having, but I think it was finally taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dear Elisa, Thank you for your patience while we found a solution to your vehicle's repairs. We are glad to hear that you had a good experience with us and we sincerely appreciate that you chose to service your vehicle at our dealership. Thank you for taking the time to write your review and thank you for your business!

Ron and Debbie Yates

We have had a few cars from Schepel Cadillac. The latest a 2012 CTS Coupe. We will be in the market for a new car in the spring of 2015. Our first stop will be at Schepel Cadillac. The whole experience there is nothing but Top Shelf.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dear Ron, We are so glad to hear that you have had a top shelf experience with us here at Schepel Cadillac. We hope that we will continue to provide you the best service possible and we appreciate that you choose to buy your cars from us. Thank you for your business and your kind review!

Schepel Cadillac

I purchased my 2014 ATS from Schepel and I am completely satisfied with the dealership, salesman and the service department is superb! I was in for a factory recall last week and I was in and out of the service department in less than an hour; plus I received a free car wash. I recommend SCHEPEL Cadillac to everyone who expects great servive and satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dear Jerry, Thank you for your compliments and your recommendation. We appreciate your business and it means a lot to us that you have a great experience every time you visit. Thank you for taking the time to write a review and if we can ever make your visit more convenient for you, do not hesitate to ask.