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Schepel Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (44 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (44 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Amazing Experience!

I worked with Matt at Schepel. He stayed late after hours to ensure I got the deal I wanted. He was friendly, easy-to-talk to, and just made me feel comfortable throughout the entire process. I will definitely recommend any and everyone to this dealer. You won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the review and your business. Please let us know if we can assist you any further! We will make sure Matt gets this information.

used car purchase

I purchased a 2008 cadillac SRX through Jorge and he was outstanding as a sales rep through his customer service and his overall knowledge of Cadillac products. There was a no pressure environment and very friendly employees. I had to take my vehicle to the shop for a check up after my purchase and the customer service again was outstanding and over the top friendly. I highly recommend this dealership for shop work or purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Eryck, Thank you for having such positive things to say about your experience with Jorge at our dealership. We truly appreciate your business and hope you enjoy your new SRX!

used car purchase

I can honestly say this is only my second car purchased through a dealership, but I can truely say that my overall experience was comfortable, pressure free, pleasant, and enjoyable. My sales person was Jorge and his overall professionalism was AAA he was knowledgable, friendly and extremly accomadating to all of me and my wife's needs. We made several return visits to the dealership when we were looking for a car and everytime we came in he never once made us feel pressured to purchase, and when we finally made our decision he was nothing but helpfull to see it through every step and continues to follow up even after the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

George, Thank you for your kind words about your experience here with Jorge. We truly appreciate your business and hope you enjoy your new SRX!

Great Place!

This is the second Cadillac we bought from Schepel. The service from the sales floor to the service floor has been a great experience. After driving serveral different makes of cars and getting shotty service, buying a car from Schepel has made it a dream come true. Everyone has made sure we are happy with our purchase. We like getting spoiled. Thanks for making it so easy for us Sincerely Bruce and Peggy Reynhout

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We would like to personally Thank you for your loyalty to our dealership and hope we can continue to make your experience the best it can be for years to come! Kevin Heerema Internet Coordinator