Reviews
They purchased my old vehicle, it was a very smooth
They purchased my old vehicle, it was a very smooth process and they cut me a check on the same day. They were all very friendly and have a great space for waiting with complimentary bottled water & coffee ☕️ 😀
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Repair my 2016 f350 Dually
Tom sharpe and Arne service manager. Thank you for always taking care of me and my 2016 f350 dually your both great people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
Great service experience
I went for service and it was such an amazing experience everything was taken care of they have refreshments and cookies fresh from the oven.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Fluids Changed
Great advice and prompt change of transmission, engine oil and rear differential fluids. Reasonable price and service advisor Tom kept me informed of the progress of the work. Waiting area is well-kept.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
As a new customer of AutoNation Bradenton, I was
As a new customer of AutoNation Bradenton, I was extremely impressed when I had an issue with my tire. I called and Eric in the service department answered the phone and was so kind and told me to come on in and drop it off and that he would take care of me. I felt very comfortable and when my car was finished and Eric was checking me out he was very thorough explaining everything and brought my car around to me so I didn’t have to go find it in the lot. I am very glad I chose to purchase my vehicle here.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Not too sure about the Sales side of the dealership but
Not too sure about the Sales side of the dealership but the service side would definitely be a negative rating. From the dirty jokes that you could hear from the waiting area to the treatment they give you with regards to how they feel about your car that was built by their manufacturer. If you don’t like it then why do you work there? Save your time and money, drive past to the next ford store to get your car repaired. 1 star rating is being too kind.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (941) 275-1267 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Mechanics are very knowledgeable and very informative.
Mechanics are very knowledgeable and very informative. We have been going to this Ford location for over 30 years, and have always been completely satisfied 😌.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Had my car serviced and as part of service replaced two
Had my car serviced and as part of service replaced two air filters, along with oil change and tire rotation. I've been going there for several years and have been pleased with their service and attention to customer needs. While I was bringing my car home, the check engine light came on. I returned to the dealership and they turned it off. Sadly it came back on before I reached home.. I am driving it to determine if it "will simply go off", as directed by service person. I am disappointed the car had no problem before servicing , but they did say it might have something to do with a recent gas purchase. I called and left two messages with the dealership but did not receive a followup call from the dealership. I dont know what to do except keep driving it. I'm glad I have towing insuraance thru AAA. For a long time customer , this is disappointing in the extreme.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Recall on airbag.
Recall was done fast and pleasant workers. Very considerate with customers not long wait time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Alma, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
I made my appt with someone who was not there, so I'm not
I made my appt with someone who was not there, so I'm not sure how that happens, but they were able to get me in with another service advisor right away and I was well taken care of in a timely manner. I received a loaner vehicle while mine was in the shop. Communication could have been better at the beginning, but ended up being good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Sara, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!